Dishant Ramtarya

K SERA SERA is worlds first ever organization providing Theater Business in Franchise Module of Chottu Maharaj Cine Cafe / Restuarant.

• Created plans and communicated deadlines to complete projects on time.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Led projects and analyzed data to identify opportunities for improvement.
• Fastest acquisition of Franchise across India - 142 in 11 months.
• Successfully created team of RSM's and RM's - Pan India.
• P&L - 20cr in 11 months.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations and provided exceptional service.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Drove operational improvements which resulted in savings and improved profit margins.
• Saved 2 CR by implementing cost-saving initiatives that addressed long-standing problems.
• FITOUT tie-up, Purchase of Kitchen equipment, Furniture,Local Vendor tie-ups, Inventory, etc. Complete setup of Franchise Outlet in Nairobi till operational.

• Collaborated with team members to achieve target results.
• Distributor Onboarding, Team Onboarding, Retailer Onboarding.
• Increasing Market share by initiatives and market research and implementation of Sales strategies.
• Responsible for UAO, URO, MNP and DAO of assigned area.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• New Product Launch - Mobility and Device.

Recognized as Best MSL - MAHARASHTRA. 2 times in a year. A Star Ratings.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Executed successful promotional events and trade shows.
• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
• Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
• Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
• Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.

• Exceeded goals through effective task prioritization and great work ethic.
• Maintained excellent attendance record, consistently arriving to work on time.
• Conducted research, gathered information from multiple sources and presented results.
• Identified issues, analyzed information and provided solutions to problems.
• Business through LPO's and Distributors of Thane and Mulund.
• Sales, Operations and Technical - Verticals falls under my leadership.

• Distributor acquisition, FSE Onboarding, Retail Onboarding
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
• Market activity and events.
• Successfully achieved highest ratio of UAO from URO.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Updated account information to maintain customer records.
• Recommended products to customers, thoroughly explaining details.
• Responded to customer requests for products, services and company information.