Summary
Overview
Work History
Education
Skills
Certification
Accomplishmentsandawards
Projects
Languages
Affiliations
Timeline
Generic

Divroop Dhillon

Noida

Summary

Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.

Overview

4
4
years of professional experience
1
1
Certification

Work History

NABH Consultant

Elegant Healthcare
New Delhi
09.2023 - Current
  • Role in the accreditation process, offering expert guidance and support to healthcare facilities
  • Responsibilities include conducting comprehensive assessments of existing processes, identifying areas for improvement, developing tailored action plans and facilitating the implementation of necessary changes
  • Liaisons between healthcare facilities and accreditation bodies, ensuring seamless communication and compliance throughout the accreditation journey.

Operations Manager

Fortis Hospital
New Delhi
05.2022 - 07.2022
  • Ensure all legal and regulatory documents are filled and monitor compliance with laws and regulation
  • Assist with the development of annual budgets, operational structure and strategic business goals
  • Direct advertising, marketing and sales programs including economic of scale, allocate resources across customers and revenue.

Quality Auditor

Apollo hospital
Noida
11.2020 - 02.2021
  • Manages quality auditors, department resources and continuous improvement efforts to achieve most efficient quality as possible
  • Ensure timely resolution to audit findings and customer complaints
  • Utilize PMI strategies and techniques to manage scope, time and budgets.

Education

MASTER OF BUSINESS ADMINISTRATION - Finance

IILM University
Gurgaon, HR
01.2023

BACHELOR OF BUSINESS ADMINISTRATION - Healthcare

Amity University
Noida, UP
01.2021

Skills

  • Communication Skills
  • Strategic planning
  • MS Office
  • Project Management
  • Organisational and Planning
  • Creative
  • Teamwork
  • Emotional Intelligence
  • Strong analytical skills
  • Quick books
  • Training & Development
  • Analytical Thinking
  • Problem Resolution
  • Customer Relations

Certification

  • Brand Management Certificate (London Business School)
  • Financial Markets Certificate (Yale University)

Accomplishmentsandawards

Attended the SASH conference in AIIMS, New Delhi.

Projects

Calculated financial ratio of Goldman Sachs and Analysis the portfolio

Languages

Punjabi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Spanish
Beginner
A1
French
Beginner
A1

Affiliations

  • Badminton
  • lawn tennis
  • Art

Timeline

NABH Consultant

Elegant Healthcare
09.2023 - Current

Operations Manager

Fortis Hospital
05.2022 - 07.2022

Quality Auditor

Apollo hospital
11.2020 - 02.2021

MASTER OF BUSINESS ADMINISTRATION - Finance

IILM University

BACHELOR OF BUSINESS ADMINISTRATION - Healthcare

Amity University

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Divroop Dhillon