Divya Kandadi
Hyderabad
Summary
To pursue a successful career in an esteemed organization that utilizes my skills and smart working capabilities for its advancements, and at the same time, fasten my growth both professionally and personally.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT CUSTOMER SERVICE ASSOCIATE
Accenture
Hyderabad
08.2023 - Current
- Worked as an IT Customer Service Associate for the Google Fi process.
- Provided technical support to customers through email and chat channels.
- Handled customer inquiries and assisted in resolving issues.
- Offered technical assistance and troubleshooting solutions to escalated customer concerns.
Internship
Vodafone Idea
Hyderabad
12.2022 - 03.2023
- Gained an understanding of the various tasks carried out in Transmission.
- Enriched my knowledge of emerging technologies in network architecture.
- Explored the inner workings and operations of a telecommunications company.
Education
Electronics And Communications Engineering (ECE)
Geethanjali College of Engineering And Technology.
GPA - 8007-2023
Maths, Physics And Chemistry (MPC)
Sri Chaitanya Junior Kalasala
GPA - 9103-2019
State Secondary Certificate (SSC)
Serenity Model High School
GPA - 9703-2017
Skills
- Team Management
- C programming
- Data structures
- MS Excel
Certification
- Top Agent Certification, by Accenture operations.
- DevOps fundamentals, provided by IBMCE.
- Design thinking, provided by IBMCE.
- Internship certificate, provided by Vodafone Idea
PERSONAL PROJECTS
Forest Fire Detection using IOT
Forest Fire Detection is to forecast the daily danger of fire and to obtain data for the burned areas compared with the traditional techniques of Forest Fire Detection.
PERSONAL INFORMATION
- Data of Birth : 09/03/2002
- Nationality : Indian
- Martial status : Unmarried
- Languages known : English, Hindi, Telugu
Timeline
IT CUSTOMER SERVICE ASSOCIATE
Accenture
08.2023 - Current
Internship
Vodafone Idea
12.2022 - 03.2023
Electronics And Communications Engineering (ECE)
Geethanjali College of Engineering And Technology.
Maths, Physics And Chemistry (MPC)
Sri Chaitanya Junior Kalasala
State Secondary Certificate (SSC)
Serenity Model High School
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