Divya Pardeshi
Vadodara
Summary
Dynamic HR professional with extensive experience at Innoxel Life Sciences Pvt. Ltd., excelling in full cycle recruiting and payroll administration. Proven ability to enhance employee relations and streamline onboarding processes, fostering a positive workplace culture. Adept at leveraging selection strategies to identify top talent and drive organizational success.
Overview
13
13
years of professional experience
Work History
Sr. Officer
Innoxel Life Sciences Pvt. Ltd.
Vadodara
11.2023 - Current
- HR Administration: Oversee daily HR operations, including recruitment, onboarding, employee records management.
- Employee Relations: Address employee queries and concerns, manage conflict resolution, and support a positive work environment
- Handling HRMS Software Spine, Handling Payroll and attendance, Daily attendance tracking of employees.
- Assist in performance evaluation processes, manage employee performance issues, and facilitate training and development programs
- Generate and analyze HR metrics and reports to support decision-making and improve HR processes.
- Spine HRMS handling run payroll attendance regularization shift update of employees.
- Managed daily operations in pharmaceutical project development.
- Implemented best practices for safety and regulatory compliance.
- Managed employee onboarding processes and coordinated orientation sessions.
- Process payroll for multiple departments using payroll software systems.
- Maintain employee records and update changes in payroll data accurately.
- Resolve payroll discrepancies by investigating issues and communicating with employees.
- Provided support to employees regarding issues related to their paychecks or other payroll matters.
- Communicated regularly with internal departments such as Human Resources or Accounting about changes impacting payroll calculations or deductions.
- Maintained accurate records of payroll transactions and employee information in the HRIS system.
- Reviewed all manual checks issued by the organization prior to release for payment.
- Managed files and payroll for many employees.
- Onboarded new employees in time reporting and payroll systems.
- Train junior staff on payroll procedures and software usage effectively.
- Verified accuracy of timesheets submitted by employees prior to entering into the system.
- Process payroll for employees using advanced payroll software systems.
- Review and verify employee timecards for accuracy and compliance.
- Manage employee benefits enrollment and changes in payroll system.
- Developed and implemented policies related to payroll processing procedures.
- Worked with HR staff to accurately track and update paid time off.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
- Resolved payroll discrepancies and employee payroll queries promptly.
- Assisted in the integration of payroll-related aspects during mergers and acquisitions.
- Managed payroll and time and attendance systems.
- Prepared end-of-period payroll tax returns.
Recruitment Specialist
Patient Click Healthcare Solution Private Ltd.
Vadodara
02.2022 - 10.2023
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Hired employees and initiated new hire paperwork process.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Placed advertisements, evaluated applicant credentials, and conducted initial interviews and pre-screening assessments.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Collaborated with hiring managers to understand job requirements and expectations.
- Studied job descriptions and qualifications to determine applicant requirements.
- Advertised job opportunities on social media platforms and job boards.
- Developed and implemented plans to improve the recruitment process.
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Assisted with onboarding and orientation of new hires to expedite acclimatisation process.
Data Coordinator
John Deere Private Ltd.
Pune
09.2017 - 09.2018
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Increased office participation in special events by creating a newsletter with detailed calendars and other office updates.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Desk Attendant
Suba Elite Vadodara
Vadodara
10.2015 - 11.2016
- Greeted guests entering and exiting the facility.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Established relationships with guests to grow and retain a client base.
- Answered phones and assisted callers with inquiries.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at a busy facility.
- Used internal software to process reservations, check-ins and checkouts.
- Answered multi-line phone system and enthusiastically greeted callers.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Responded swiftly to room requests and other inquiries made via the establishment website, email, or phone.
- Maintained clean and organized front desk areas to uphold a polished company image.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Customer Care Executive
Amar Cars Private Ltd
Vadodara
08.2013 - 09.2015
- Evaluated interactions between associates and customers to assess personnel performance.
- Coordinated timely responses to online customer communication and researched complex issues.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Maintained and managed customer files and databases.
- Developed and implemented customer care policies, procedures and regulations necessary to satisfy the customer base.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Communicated with customers to identify needs and expectations.
- Conducted surveys to determine customer opinion of products and services.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
BBA -
Sardar Patel University
AnandSkills
- Selection strategies
- Upper intermediate
- Recruitment
- Intermediate
- New hire orientations
- Advanced
- Pre-screening candidates
- Outbound calling
- Candidate and client relations
- Full cycle recruiting
- HR administration
- performance evaluation
- payroll administration
- candidate evaluation
Languages
English, Hindi
First Language
Gujrati
Beginner
A1
Timeline
Sr. Officer
Innoxel Life Sciences Pvt. Ltd.
11.2023 - Current
Recruitment Specialist
Patient Click Healthcare Solution Private Ltd.
02.2022 - 10.2023
Data Coordinator
John Deere Private Ltd.
09.2017 - 09.2018
Desk Attendant
Suba Elite Vadodara
10.2015 - 11.2016
Customer Care Executive
Amar Cars Private Ltd
08.2013 - 09.2015
BBA -
Sardar Patel University