Summary
Overview
Work History
Education
Skills
Timeline
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Divya Suresh

Mumbai

Summary

Dynamic and enthusiastic professional with over 5 years of work experience. Excels in overcoming challenges with a positive approach. Ready to bring expertise and dedication to a growth-oriented organization.

Overview

6
6
years of professional experience

Work History

Key Account Manager

Bharatsure
01.2023 - Current
  • Managed the onboarding process for corporate clients onto the Bharatsure platform
  • Functioned as the single point of contact between clients and insurance partners for seamless policy administration
  • Led employee communications to educate on health benefits, promote upgrades, and address any product or service-related queries
  • Developed marketing creatives to support cross-selling and successfully cross-sold additional product and services to existing clients
  • Built long-term, trusting relationships with clients, ensuring at least an 90% renewal rate.

Marketing Communication Manager

Reliance General Insurance
03.2022 - 09.2022
  • Activated about 100+ inactive agents by organizing innovative sales contests
  • Conceptualized B2B product awareness series which led to a positive impact in the market thereby attracting more customers
  • Assessed all the channel activities and executed ways to expand the reach in the market by communicating the deliverables via personal WhatsApp groups, broadcast emailing via Netcore, creating more engagement and awareness in the market
  • Promoted the marketing collaterals in over 7+ regional languages which led to an increase in the customer base in rural areas
  • Evaluated the impact of the newly launched health insurance product in the market by speaking with over 30+ customers
  • Introduced the AUTOMOTIVE OEM MAGAZINE – a first of its kind in the organization with a motive to build brand awareness and engage with over 200+ partners
  • End-to-end branding, creating & coordination with regards to product brochures, flyers.

Management Trainee

K.K Krishnan Construction PVT.LTD
05.2021 - 01.2022
  • Responsible for storage and availability of the required construction materials at 3 sites
  • Assisted in project meetings and contributed to making decisions with regard to the construction projects
  • Implementation of Fire Safety Forms in 3 buildings.

Associate Marketing Communication Manager

Reliance General Insurance
04.2018 - 04.2021
  • Headed 360-degree marketing communication for the banking sector- handled marketing collateral for 4+ private and government banks
  • Managed 3+ advertising agency stakeholders and vendors for the creation of ad campaigns and executing events
  • Launched multiple insurance products and services in the market with a focus on end-to-end marketing across platforms and competition analysis
  • Used SMS and email related platforms to inform 50,000+ customer base pan India regarding the crisis and adverse events and to communicate various other information about product awareness
  • Approved over 100+ branding material rolled out within the company and assured smooth functioning of various teams associated with the marketing collaterals
  • Coordinated and organized AUTO CAR AWARDS 2019 and 2020.

Education

Executive MBA -

KJ Somaiya, Mumba
04.2025

MCOM -

University of Mumbai
05.2018

BMS -

Mithibai College
06.2016

Skills

  • Proficient in Power BI, MS Excel, and PowerPoint
  • Completed an Advanced Certificate in Digital Marketing from MICA
  • Bharatanatyam teacher at Bharatanatya Kalalaya, Mumbai
  • Serve as an MC for dance shows and events

Timeline

Key Account Manager

Bharatsure
01.2023 - Current

Marketing Communication Manager

Reliance General Insurance
03.2022 - 09.2022

Management Trainee

K.K Krishnan Construction PVT.LTD
05.2021 - 01.2022

Associate Marketing Communication Manager

Reliance General Insurance
04.2018 - 04.2021

Executive MBA -

KJ Somaiya, Mumba

MCOM -

University of Mumbai

BMS -

Mithibai College

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