Akash Arora

• Traveled to over 7 cities so far to manage each bus lounge and perform reviews of individual employees.
• Developed processes to save on costs and prevent losses.
• Hired and trained 30 Associate promoters and Delivery boys in 2020.
• Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.

Assistant Area Manager (till Oct 2020)

• Generate leads, calls and visit potential partners across country.
• Sign up, onboard and train restaurants partners as per business requirements.
• Assessed areas of service concern and developed improvement plans.
• Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
• Improved inspection policies to increase quality of raw materials and finished goods.
• Maintain cordial working relationship with peers, manager and support staff.
• Carried out day-day-day duties accurately and efficiently.
• Resolved problems, improved operations and provided exceptional service.

• Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
• Dealing with Vendors of fresh product like Restaurants, Bakers, Sweet Shop Etc.
• Responsible for on-time fulfillment of vending machine.
• Responsible for managing data related to Orders,Ground staff, implementation of processes and ensuring best customer experience through smooth operations.
• Procurement of assets, supplies & materials for stores.
• Maintaining good relationship with suppliers for better support.
• Coordination with product team, engineering team and provide him on ground input for better product development.
• Developed operations from scratch.

• Managing Store Operations in 7-Eleven Retail Store.
• Mentored and guided employees to foster proper completion of assigned duties.
• Built strong relationships with customers through positive attitude and attentive response.
• Looking after the various facets of in - store operations like Customer Service levels, team spirit & co-ordination.
• Inventory Management.
• Improvement and setting standards in Customer Service.
• Identify the gap in the stock, trying to get the stock by using detail in.
• Identified stock imperfections, assigned grades and noted production concerns based on weekly inspections.
• Maximized efficiency by removing safety hazards and debris from work areas.