Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Drishti Jain

Drishti Jain

New Delhi

Summary

Dynamic HR professional with over 4yrs of experience and a proven track record at Comviva - A Tech Mahindra Company, excelling in strategic workforce planning and conflict resolution. Adept at aligning HR initiatives with business objectives, enhancing employee engagement, and driving performance management processes. Skilled in utilizing analytics for data-driven decisions, fostering a high-performance culture that boosts organizational success.

Overview

5
5
years of professional experience

Work History

HRBP - Deputy Manager

Tractor Junction
Noida
12.2024 - 02.2025
  • Utilized problem-solving strategies to resolve issues promptly and effectively.
  • Fostered positive working environment to enhance staff and customer satisfaction.
  • Resolved customer complaints professionally, maintaining high satisfaction levels.
  • Managed staff schedules and leave requests to ensure adequate peak coverage.
  • Facilitated interdepartmental communication for smooth business operations.
  • Conducted weekly team meetings to review targets and address issues effectively.
  • Prepared comprehensive reports on departmental performance for senior management review.
  • Delegated daily tasks to optimize team productivity and operational efficiency.

HR Business Partner

Comviva
Gurgaon
03.2022 - 11.2024
  • Partnered with 4 business units (1 Fintech, 2 sales, 1 SCM) across various regions like US, Europe, South Africa, India and so on.
  • Aligned HR strategies with overall business goals and objectives. Acted as a strategic partner to business leaders, providing HR insights and expertise. Worked on workforce planning, talent acquisition, and retention strategies.
  • Handled employee relations issues, conflict resolution, and provide guidance on disciplinary matters through effective communication and employee engagement initiatives.
  • Implement and oversee performance management processes. Provide support and coaching to managers in performance evaluation and goal setting.
  • Support the implementation of change initiatives and restructuring efforts.
  • Collaborate with fast-track promotions, appraisal, and compensation teams to ensure equitable and competitive salary structures, rapid promotion processes, timely appraisal cycles, accelerated compensation hikes, and efficient expatriate compensation corrections.
  • Interpret and ensure compliance with HR policies, employment laws, and regulations.
  • Utilize HR metrics and analytics (KRA, competencies, R&R) for data-driven decision-making. Prepare and present HR reports to leadership. Leverage HR technology for efficient processes and data management.
  • ESAT survey rotation and action planning with business.
  • Special Projects -New hire engagement, Top talent Career Paths, Redefine separation process, Consequence management on PIP process.

HR Generalist

Baazi Games
Chhatarpur, Delhi
04.2021 - 02.2022
  • Collaborate with Business Heads & Managers to gather consistent requirements
  • Manage end-to-end recruitment processes
  • Facilitate onboarding procedures in accordance with company protocols
  • Maintain recruitment data management and prepare various reports and Provide recurring updates and reports to stakeholders.
  • Execute and manage employee engagement plans and activities
  • Contribute to and administer reward and recognition schemes

Intern

Comviva - A Tech Mahindra Company
01.2020 - 04.2020
  • Responsible for campus recruitment - Organizing multiple campus drives and coordinating all the interviews for campus recruitment.
  • Initiate tests and monitor the results

Education

PGCHRM - Human Resources Management

XLRI Jamshedpur
Jamshedpur
09.2024

B.Tech-Electronics and Communication Engineering -

SRM University
Sonipat, Haryana

10th &12th -

Summer Fields School
New Delhi

Skills

  • Strategic thinking
  • Conflict resolution
  • Employee relations
  • Workforce planning
  • Succession planning
  • Compensation and benefits
  • Business acumen
  • Stakeholder management
  • Analytics
  • Performance management

Accomplishments

  • Promoted within 1 year of joining Comviva; recognized as a top performer for 2 consecutive years.
  • Recipient of the HR Head's discretionary award, titled "One Woman Army."
  • Awarded the Growth Mindset Platinum Award for demonstrating exceptional dedication and a growth-oriented approach.

Timeline

HRBP - Deputy Manager

Tractor Junction
12.2024 - 02.2025

HR Business Partner

Comviva
03.2022 - 11.2024

HR Generalist

Baazi Games
04.2021 - 02.2022

Intern

Comviva - A Tech Mahindra Company
01.2020 - 04.2020

PGCHRM - Human Resources Management

XLRI Jamshedpur

B.Tech-Electronics and Communication Engineering -

SRM University

10th &12th -

Summer Fields School

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Drishti Jain