Technology Analyst professional with 4.10 years of experience in Application Maintenance and support along with experience in ARAS PLM platform, expert in ASP.NET and Aras PLM. My key achievements include successfully contributing to the development and support of various applications at Infosys and effectively handling tickets and ensuring timely issue resolution, enhancing application functionality and user experience. To obtain a challenging and progressive position in an industry, where I can utilize my knowledge, hard working capacity and creative thinking aid to achieve the industries goals and customer satisfaction.
Work Summary :
Latest Assignment : NIDEC
Trained in Aras PLM ,Knowledge in working with Aras innovator and provide configuration and customization on the same based on requirements.
Worked in Variant Management,requirement related to Feature,option,Variable Component,Data load of Variant Management.Worked on Breakdown items,Itemtypes,Identities,Form creation,client and server event methods Worked on AML Queries to load parts,Variable Components, Linking Variable item to Variable Components.
RESPONSIBILITIES :
-Managing item types and properties.
-creation and updating of users and access.
-Aras configuration and customization.
-Used AML query to update data from database.
-Worked on variant management.
Prior Assignments :- SIGNET JEWELERS
Handled both Application Maintenance and Support as well as Application Development for number of integrated application within Signet Jewelers
RESPONSIBILITIES :
Application Maintenance and Support:
-Handling tickets in ServiceNow platform, ensuring timely resolution of issues and incidents.
-Addressing bug fixes promptly to restore critical system functionalities.
-Conducting continuous monitoring and proactive maintenance to ensure stability and smooth functioning of the applications.
Application Development:
-Proactively engaging in enhancement work to improve the functionality and efficiency of the integrated applications.
-Collaborating with cross-functional teams to gather requirements and implement new features.
-Developing and implementing solutions that align with business goals, resulting in enhanced productivity and user experience.
Application Support
I hereby declare that all the details furnished above are true to the best of my knowledge., Virajpet, 29/10/24