Durga Prasad B
Electronics and Communication Engineering (ECE)
Bangalore
Summary
To secure a challenging position in a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Customer service Executive
TATA CAPITAL FINANCIAL SERVICES Ltd.
01.2016 - 09.2016
- Described product and service details to customers to provide information on benefits and advantages.
Field Supervisor Engineering
INTELUX ELECTRONICS Pvt Ltd
02.2019 - 01.2021
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Planned and scheduled field activities according to set timelines and order of operations.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Kept teams on task to complete milestones on time.
- Implemented best practices in field operations to ensure consistency across all projects under supervision.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
Management Information Systems As (IDSS)
Amazon Distributors Pvt Ltd
02.2021 - Current
- Managed development of system protocols to deliver complete and persistent data set.
- Comprehensively maintained stability of essential data backups on nightly basis.
- Developed exhaustive data reports and analysis to upper-management.
- Inventory Management - Sending a purchase requisition is for getting internal permission to the supplier with a list of items and tentative date of delivery.
- Deployed antivirus and security solutions throughout entire system network.
- IDSS(Integrated Distributors System Specialist As MIS)
- Maintained thorough documentation of all information systems activities, making it easy to track changes over time.
- Installed and configured network printers and other peripheral devices.
- Planned and implemented upgrades to system hardware and software.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
Education
Bachelor of Engineering Technology ECE - Electronics And Communication Engineering
MAHESHWARA ENGINEERING COLLEGE
Hyderabad, India 04.2001 -
MPC - Mathematics, Physics, And Chemistry
NARAYANA JUNIER COLLAGE
Hyderabad, India 04.2001 -
SSC -
CHILDREN’ S HIGH SCHOOL
Hyderabad, India 04.2001 -
Skills
- MS Office
- Vlookup
- PivottableOption
- Computer Basic
- Online chat and email
- Customer Relationship Management
- Team Collaboration
- Technical Support
- Team training and development
- Returns processing
- Inventory assistance
Personal Information
- Father's Name: Basavaraju
- Mother's Name: Sharada
- Date of Birth: 03/17/1994
- Marital Status: Single
Nativity
Indian
Languages
Kannada
Advanced (C1)
English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Disclaimer
I hereby declare that the above mentioned details are true to as per my knowledge.
Date :
Place :
Timeline
Management Information Systems As (IDSS)
Amazon Distributors Pvt Ltd
02.2021 - Current
Field Supervisor Engineering
INTELUX ELECTRONICS Pvt Ltd
02.2019 - 01.2021
Customer service Executive
TATA CAPITAL FINANCIAL SERVICES Ltd.
01.2016 - 09.2016
Bachelor of Engineering Technology ECE - Electronics And Communication Engineering
MAHESHWARA ENGINEERING COLLEGE
04.2001 -
MPC - Mathematics, Physics, And Chemistry
NARAYANA JUNIER COLLAGE
04.2001 -
SSC -
CHILDREN’ S HIGH SCHOOL
04.2001 -
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