Durgesh Kumar
Accounts Payable Senior Process Associate
Sarairanjan
Summary
Finance professional with history of managing comprehensive accounts payable operations and driving process improvements. Adept at fostering team collaboration and achieving organizational goals. Known for reliability and adaptability in dynamic environments. Expertise in financial reconciliation and vendor communication.
Overview
6
6
years of professional experience
Work History
Process Associate
Genpact India
12.2019 - 01.2022
- Client: Walmart (America)
- Role: Invoice Processor and Payments
- Team Size: 60
- High-Volume Processing: Efficiently processed high-volume invoices and credit memos for a major US-based client, ensuring accuracy and compliance.
- Vendor Relations & Dispute Resolution: Cultivated strong vendor relationships and resolved billing discrepancies through proactive communication.
- Compliance & Audit: Validated all supporting documentation and verified invoices against Purchase Orders (PO) and Goods Receipt Notes (GRN) to ensure audit readiness before payment release.
- Cross-Functional Collaboration: Partnered with internal stakeholders and requisitioners via multiple channels to resolve invoice holds in accordance with AP guidelines.
- Payment Operations: Managed the full payment cycle, including the creation of payment documents, bank open item clearing, and processing vendor payments.
- Expense & Data Management: Conducted employee expense audits and generated weekly invoice approval history reports to support vendor management.
- Financial Reporting: Spearheaded Month-End Closing activities and handled various ad-hoc AP projects to ensure seamless departmental operations.
Senior Accounts Payable Specialist
Tata Consultancy Services (TCS)
01.2022 - Current
- Client: Worley Engineering.
- Role: Finance Advisory - APAC, India
- Team Size: 32
- Software: Oracle, ServiceNow.
- Award: 6 times Employee of the Month, and contextual master data.
- Manage and resolve all client and vendor inquiries and requests received through ServiceNow, shared mailboxes, and ticketing systems, in a timely and efficient manner.
- Maintain strong client relationships by proactively addressing inquiries, thoroughly understanding their concerns, and collaborating with internal teams to ensure comprehensive, and timely resolutions.
- Review and validate all supporting documentation to ensure accuracy and compliance prior to resolving invoice discrepancies and authorizing payments.
- Facilitate monthly operational meetings with clients to address inquiries, resolve concerns, and exchange feedback on project improvement initiatives.
- Audit pending invoices to ensure they are "ready for payment"—including managing holds, and payment method updates—to mitigate potential processing delays.
- Execute payments within established SLAs, while managing hold reports and supplier deactivations, to maintain portfolio health and provide timely client communication.
- Data Privacy & GDPR Compliance: It is mandatory to strictly adhere to GDPR guidelines to ensure data privacy. Under no circumstances should personal data be shared with external stakeholders.
- Monthly Operational Reporting: I will be responsible for preparing the monthly operation files, including the AP Ageing Invoices, Invoice Approval History, and Supplier Deactivation reports.
- Exception Tracking: All information regarding exception transactions must be documented and logged in the designated shared drive for traceability.
- Expense Auditing: We will conduct thorough audits of employee expenses, ensuring all supporting documentation is validated before processing.
- Utility and Essential Payments: I will monitor and prioritize payments for essential supplier invoices, such as utilities, to ensure uninterrupted service.
- Direct Debit Reconciliation: I will manage the clearing of Direct Debit bank open items within the AP ledger.
- Month-End Closing: I will oversee all month-end closing activities to ensure financial accuracy and timely AP reporting.
Education
BBA -
Presidency College Bangalore
Bengaluru, India01-2019
12th - undefined
C.B.S.E.
01-2016
10th - undefined
C.B.S.E.
01-2014
Skills
Client relationship management
Accounts payable management
Payment processing
Invoice processing
Timeline
Senior Accounts Payable Specialist
Tata Consultancy Services (TCS)
01.2022 - Current
Process Associate
Genpact India
12.2019 - 01.2022
12th - undefined
C.B.S.E.
10th - undefined
C.B.S.E.
BBA -
Presidency College Bangalore