DURYODHANA KALIYA
Visakhapatnam,AP
Summary
Dynamic Area Incharge skilled in customer service and problem-solving. Proven ability to excel in fast-paced environments while fostering teamwork and collaboration.
Self-motivated individual with extensive experience in fast-paced environments. Known for adaptability, effective communication, and a strong commitment to assisting day-to-day operations. Ready to leverage problem-solving skills to drive team success.
Dedicated professional with strong teamwork and collaboration skills. Proven ability to enhance customer experiences and resolve issues efficiently. Committed to continuous improvement and effective communication.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
22
22
years of professional experience
6
6
Certificates
Work History
Area Incharge
You Broadband India Limited
Visakhapatnam, India
08.2009 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Systems Engineer
Binary Information Systems
Visakhapatnam, India
08.2006 - 11.2008
- Diagnosed and resolved hardware and networking issues to ensure system reliability.
- Implemented network configurations and maintained performance standards across installations.
- Provided technical support for diverse hardware systems, enhancing user satisfaction.
- Developed training materials for staff to improve understanding of networking protocols.
- Led troubleshooting initiatives, improving response times for technical assistance requests.
- Collaborated with cross-functional teams to optimize network infrastructure efficiency.
- Monitored system performance metrics, identifying areas for improvement in service delivery.
- Delivered high-quality remote support services by diagnosing complex problems via phone or web-based tools when necessary.
- Optimized system functionality with routine maintenance, updates, and upgrades of hardware components.
- Maintained inventory of all hardware components and peripherals, ensuring adequate stock levels for replacements or repairs when needed.
- Supported users in setup and configuration of wireless bridge networks.
- Oversaw patch testing and deployment, script network software pushes and uninstalls.
- Installed and configured network printers and other peripheral devices.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and resolved hardware and software issues.
- Managed full network stacks and maintained uptimes of [Number]%.
Deckhand
Ocean Sparkle Ltd.
Kakinada, India
07.2003 - 12.2003
- Operated and maintained deck machinery, ensuring optimal performance during vessel operations.
- Assisted in navigation and docking procedures, enhancing overall operational efficiency.
- Conducted regular safety inspections of equipment and safety gear to ensure compliance with maritime regulations.
- Collaborated with crew members to execute daily tasks, fostering teamwork and effective communication onboard.
- Trained junior deckhands on safety protocols and equipment operation, promoting a culture of safety awareness.
- Implemented process improvements in cargo handling procedures, reducing loading times and increasing productivity.
- Led emergency drills and safety briefings, ensuring crew readiness for potential maritime emergencies.
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Streamlined maintenance schedules for deck equipment, resulting in reduced downtime and improved reliability.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
- Communicated clearly, concisely and politely with passengers and crew members.
- Contributed to efficient operations by maintaining a clean and organized deck environment.
- Inspected and maintained deck equipment and supplies.
- Followed safety protocols and procedures to prevent accidents.
Education
Bachelor of Arts - Accounting And Finance
ANDHRA UNIVERSITY
Visakhapatnam, India 04.2001 -
Skills
Interpersonal communication
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Critical thinking
Active listening
Calm under pressure
Organizational skills
Decision-making
Organization and time management
Certification
You Broadband India Ltd
Timeline
You Broadband India Ltd
01-2026
Area Incharge
You Broadband India Limited
08.2009 - 12.2025
Binary Information Systems
01-2008
EDIT Multimedia Centre
03-2007
Systems Engineer
Binary Information Systems
08.2006 - 11.2008
Deckhand
Ocean Sparkle Ltd.
07.2003 - 12.2003
HIMT
01-2003
Trinity computers Centre
01-2003
CPS Govt. Institute
03-2002
Bachelor of Arts - Accounting And Finance
ANDHRA UNIVERSITY
04.2001 -