Atul Singh Chaudhari
Quality Auditor
Bengaluru,KA
Summary
Experienced Quality Auditor with over 7 years of experience in F&A industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers strong interpersonal and task prioritization skills. Hardworking and passionate job seeker with strong organizational skills eager to challenging tasks and objectives. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Quality Analyst
Accenture
Bangalore, KARNATAKA
01.2019 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
- Identified and resolved variances to bring products in line with requirements.
Customer Service Specialist
Accenture
Bangalore, Karnataka
03.2015 - 12.2018
- Worked for Accounts payable helpdesk for various cilents over the period of time
- Resolved concerns with products or services to help with retention and drive quality.
- Increased efficiency and team productivity by promoting operational best practices.
- Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
- Working on ERP like oracle,SAP,Ariba etc to resolve customer queries.
Education
BBA - Accounting
Sindhi College
Hebbal Bangalore 08.2011 - 06.2015
High School Diploma -
Kendriya Vidyalaya
Bangalore 04.2009 - 03.2011
Skills
Multitasking Abilities
Time Management
Interpersonal Communication
Data analysis
Complaint resolution
Report preparation
Certification
Lean Six Sigma Green Belt
Timeline
Lean Six Sigma Green Belt
05-2022
Quality Analyst
Accenture
01.2019 - Current
Customer Service Specialist
Accenture
03.2015 - 12.2018
BBA - Accounting
Sindhi College
08.2011 - 06.2015
High School Diploma -
Kendriya Vidyalaya
04.2009 - 03.2011