EDMUND BISWAS

An astute professional with over 9 years of experience in customer service. Seeking to further develop a professional career with an upscale management position in a world-class company. Possesses impeccable written, verbal, and interpersonal skills combined with in-depth knowledge of daily operations. A quick learner with a focus on customer service and sales.

• Promoted to Master CCP/DGT in April 2024.
• Inducted into the PEP 2.0 program in December 2023.
• Received the opportunity to work as a Classroom coach in September 2022 for new hire batches in DGT.
• Promoted to Master CCP/DGT in May 2022.
• Assigned the role of Deputy VOC in March 2022 for the Team.
• Received numerous Team Player Awards during internal Rewards and Recognition sessions.




Received an opportunity to be a Personal Butler for the following




• His Excellency Johann Niklaus Schneider-Ammann (Former Vice President of Switzerland)
• His Excellency Peter Charles Paire O'Neill (Prime Minister of Papua New Guinea)
• His Excellency Nicolas Sarkozy (Former President of France)
• Mr. Rakesh Sarna (Managing Director of Taj Hotels & Resorts)
• Mr. Xiang Wenbo (CEO of Sany Co. Ltd.)
• Mr. John Rice (Vice President of General Electric)
• Mr. Love Goel (Founder, Chairman & CEO of GVG Capital)
• Dr. Shan Nair (Nuclear Physicist, Co–Founder of Nair & Co.)
• His Excellency Almazbek Atambayev (President of Kyrgyzstan)




Part of team that handled the following delegations at the Front Desk




• The Dutch Royal Delegation - Queen Máximaof the Netherlands
• The Canadian Delegation - His Excellency Justin Pierre James Trudeau (Prime Minister)
• The German Delegation - His Excellency Frank-Walter Steinmeier (Prime Minister)
• The Italian Delegation - His Excellency Paolo Gentiloni (Former Prime Minister)
• The Association of Southeast Asian Nations Summit

• Fluent in Microsoft Excel and Powerpoint.

• American Express Tools - GSP, WDE, GDP, Splunk, Envision, ROP & FOBO Trained.