Esha Pujari
Mumbai
Summary
Quick learner with academic abilities and technical knowledge to succeed indifferent roles. Ready to expand horizons with additional knowledge and
abilities gained from training and experience. Always ready to help others
and use abilities to support team goals.
Overview
3
3
years of professional experience
Work History
HR Executive
TripFactory
Mumbai
04.2024 - Current
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Organized recruitment activities including job postings, candidate sourcing, interviewing and selection.
- Created and maintained personnel records in accordance with legal requirements.
- Drafted offer letters for new hires in line with company policy and procedure.
- Provided guidance to managers on best practices related to human resource management.
- Conducted exit interviews for departing employees to identify areas of improvement within the organization.
- Facilitated training sessions for new hires on topics such as organizational culture, policies and procedures.
- Advised supervisors on appropriate action plans when dealing with employee misconduct issues.
- Directed recruitment, selection and hiring processes.
Quality Analyst
Teleperformance,AIRBNB
Mumbai
05.2022 - 03.2024
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Conducted root cause analysis to investigate the source of problems in production process.
- Ensured compliance with company standards, regulations and procedures related to quality control.
- Analyzed customer complaints regarding product issues and provided solutions as needed.
- Monitored completed work and provided feedback to improve team member performance.
Business Development Executive
Squareyards
Mumbai
06.2021 - 04.2022
- Developed and implemented strategies to increase customer base and revenue growth.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Negotiated contracts with clients for new business development initiatives.
- Collaborated with sales team members to identify target markets and develop sales strategies.
Education
MBA - Operations Management
NMIMS DISTANCE LEARNING
MUMBAI08-2024
Bachelor of Management Studies -
R.D.NATIONAL COLLEGE
MUMBAI06-2021
Skills
- Talent Acquisition
- Employee Relations
- Exit Interviews
- Employee Recognition
- Dispute Resolution
- Onboarding and Orientation
- Training development
Timeline
HR Executive
TripFactory
04.2024 - Current
Quality Analyst
Teleperformance,AIRBNB
05.2022 - 03.2024
Business Development Executive
Squareyards
06.2021 - 04.2022
MBA - Operations Management
NMIMS DISTANCE LEARNING
Bachelor of Management Studies -
R.D.NATIONAL COLLEGE
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