Esvanth M
Chennai
Summary
Highly self-motivated professional with a proven track record of driving results through initiative, determination, and a proactive approach to tasks. Known for my ability to thrive in fast-paced environments and deliver high-quality work under pressure. Possess a strong sense of self-discipline and a passion for continuous learning and improvement.
Overview
5
5
years of professional experience
Work History
Virtual Relationship Manager
Aditya Birla Capital
CHENNAI
04.2022 - Current
- Cultivated and managed relationships with a portfolio of virtual clients, ensuring their needs and objectives were met effectively.
- Utilized virtual communication tools such as video conferencing, email, and chat platforms to engage with clients and provide personalized service.
- Managed lead database and CRM system to track leads through the sales pipeline, ensuring timely follow-up and nurturing of leads to conversion.
- Provided exceptional customer service throughout the sales process, building trust and rapport with leads to facilitate repeat business and referrals.
- Acted as a point of contact for team members, addressing questions, concerns, and escalations in a timely and professional manner.
- Supervised and managed a team of 8 employees, providing guidance, coaching, and performance feedback to optimize team performance
Executive
Star Health and Allied Insurance Co. Ltd
Chennai
06.2019 - 03.2022
- Developed and executed sales strategies to sell health insurance website leads to insurance agents and brokers.
- Assessed customer needs and provided tailored solutions for their individual healthcare requirements.
- Responded promptly to client inquiries via phone, email or other communication channels.
- Provided advice and guidance to customers regarding health insurance plans, coverage options, and benefits.
- Collaborated with other departments within the organization to ensure smooth functioning of operations.
Education
Mar Gregarious College
Chennai01.2019
HSC Computer Science -
SBOA Matriculation Higher Secondary School
Chennai01.2016
SSLC -
SBOA School & Junior College
Chennai01.2014
Skills
- Responsibility
- Dedicated
- Team Work
- Punctuality
- Qualifying Customers
Accomplishments
- Recognized for consistently exceeding performance expectations and demonstrating outstanding dedication in Star Health Insurance
- Awarded for JFM contest & Recognized by CEO
- Represented Aditya Birla Capital at the contest held in Goa, showcasing Award Function
Timeline
Virtual Relationship Manager
Aditya Birla Capital
04.2022 - Current
Executive
Star Health and Allied Insurance Co. Ltd
06.2019 - 03.2022
Mar Gregarious College
HSC Computer Science -
SBOA Matriculation Higher Secondary School
SSLC -
SBOA School & Junior College
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