Gautam Beladiya
SALES OFFICER
Surat,GJ
Summary
Self-motivated Relationship Officer skilled in providing extraordinary customer service internally and externally to develop relationships and create positive customer experiences. Proven record of achieving operational efficiency and quality standards and demonstrating compliance with Gujarat regulations. Exhibits exceptional analytical
skills and to conceptualize sales proposals and provide viable solutions. Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering 5-year track record of success in Banking.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Relationship Officer
Axis bank
Surat, Gujarat
07.2019 - 08.2020
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible schedule and extra shifts to meet business needs.
Relationship Manager
Cash Inida Bank Service
Surat, Gujarat
01.2015 - 06.2019
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Education
Bachelor of Commerce - Commonwealth Studies
DR. APJ ABDUL KALAM UNIVERSITY
Indore 03.2016 - 06.2019
12th - Commerce
Tapovan Vidhyalay
Surat 03.2014 - 06.2015
Skills
Banking
Hobbies
Reading
Gaming
Cricket
Timeline
Relationship Officer
Axis bank
07.2019 - 08.2020
Bachelor of Commerce - Commonwealth Studies
DR. APJ ABDUL KALAM UNIVERSITY
03.2016 - 06.2019
Relationship Manager
Cash Inida Bank Service
01.2015 - 06.2019
12th - Commerce
Tapovan Vidhyalay
03.2014 - 06.2015
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