Fareen Khan
Varanasi
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
HR Manager
AVANTIKA KIA
09.2023 - Current
- Developed and implanted HR policies procedures and processes to ensure compliances with employment regulation
- Organized recruitment activities including job posting, candidate sourcing, interviewing and selection
- Directed recruitment, selection and onboarding processes
- Organized and maintained records to facilitate programs events and activities
- Managed employee relations issues such as grievances, disciplinary actions and terminations
- Handling payroll
- Monitoring the employee’s performance and provide feedback for improvement
- Motivating employee by providing Rewards and Recognition.
CUSTOMER COMMUNICATION MANAGEMENT
HDFC BANK
04.2022 - 08.2023
- Resolved customer complaints or escalated them to the appropriate in a timely manner
- Provided account information and answered customer inquiries in a timely
- Prepared daily activity reports for management review
- Provided excellent customer service by responding promptly to requests or inquiries
Education
MBA - Human Resource And Marketing
BBD University
Lucknow, Uttar Pradesh06.2023
BBA - Business Management
MGKVP College
Varanasi, Uttar Pradesh06.2021
Intermediate- Commerce -
CBSE
Varanasi, Uttar Pradesh04.2018
High School -
CBSE
Varanasi, Uttar Pradesh04.2016
Skills
- Good in MS Word, Excel and PowerPoint
- Ability to learn and acquire new knowledge and skills
- Internet Handling
- Interpersonal Skills
- Good verbal and written communication skills
Accomplishments
- Best Performer of the Day – Fresher Event – 2018
- Certification of Participation – Nukkad Natak – 2022
- Internship Certification in Marketing- 2022
Internship
Internship in Marketing, Agile Capital Services PVT LTD, 2022, 45 Days
Activities
- Volunteering at Induction Program- 2021
- Perform Nukkad Natak on GIRL EMPOWERMENT- 2022
Hobbies and Interests
- Travel
- Dance
- Listening to music
Disclaimer
I hereby declare that all above information is true to best of my knowledge.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Urdu
Upper intermediate (B2)
Timeline
HR Manager
AVANTIKA KIA
09.2023 - Current
CUSTOMER COMMUNICATION MANAGEMENT
HDFC BANK
04.2022 - 08.2023
MBA - Human Resource And Marketing
BBD University
BBA - Business Management
MGKVP College
Intermediate- Commerce -
CBSE
High School -
CBSE
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