GAGANA L
Hub Manager
Bengaluru
Summary
Results-driven Hub Manager with expertise in operations management and process improvement. Skilled in team mentorship and data analysis, driving efficiency and accuracy in warehouse operations.
Overview
8
8
years of professional experience
Work History
Hub Manager
Flipkart
10.2023 - 07.2024
- Oversaw daily warehouse operations, ensuring efficient workflow and resource allocation.
- Implemented process improvements to enhance order fulfillment accuracy and reduce lead time.
- Mentored team members, fostering a culture of continuous improvement and operational excellence.
- Developed training programs for new hires, improving onboarding efficiency and team performance.
- Analyzed key performance indicators to identify operational bottlenecks and drive strategic initiatives.
Team Lead
Shadowfax Technologies
10.2020 - 10.2023
- Tracking vehicles, report generations.
- MIS preparations.
- Developed and implemented training programs to elevate team performance and ensure compliance.
- Analyzed workflow processes to identify inefficiencies and recommend actionable improvements.
- Fostered a collaborative environment, mentoring junior staff to support professional development.
Assistant Store Manager
Reliance Retail Limited
01.2018 - 10.2020
- Supervised daily store operations to ensure high customer satisfaction and efficient service delivery.
- Trained and mentored team members to enhance product knowledge and improve sales techniques.
- Implemented inventory control measures to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, adjust merchandising strategies, and drive revenue growth.
- Developed staff schedules to maximize coverage during peak hours while managing labor costs effectively.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Quality Chemist
Mother Dairy
06.2016 - 01.2018
- Conducted quality testing on dairy products to ensure compliance with safety standards.
- Analyzed test results and documented findings for product improvement initiatives.
- Assisted in the development of quality control procedures to enhance operational efficiency.
- Collaborated with production teams to address quality issues and implement corrective actions.
- Monitored inventory levels of laboratory supplies, ensuring timely replenishment for testing activities.
- Utilized laboratory equipment and software for precise measurement and analysis of samples.
Education
Bachelor of Science - Agriculture
GKVK Agricultural Sciences Bengaluru
Karnataka 04.2001 -
Skills
Inventory management
Logistics management
Operations management
Stakeholder management
Technical skills
Staff development
Teamwork and collaboration
Teamwork
Timeline
Hub Manager
Flipkart
10.2023 - 07.2024
Team Lead
Shadowfax Technologies
10.2020 - 10.2023
Assistant Store Manager
Reliance Retail Limited
01.2018 - 10.2020
Quality Chemist
Mother Dairy
06.2016 - 01.2018
Bachelor of Science - Agriculture
GKVK Agricultural Sciences Bengaluru
04.2001 -