Ganesh Gogawale
Active Directory (AD), Windows Server Administrator
Pune
Summary
Profile Summary Practical Associate Consultant with expertise in managing priorities to meet deadlines and realize high-quality outcomes. Committed to establishing credibility and developing relationships with associates and managers. Strong conceptual thinking skills and new concepts acquisition.
Overview
17
17
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Associate Consultant
HCL Tech Ltd
04.2024 - Current
- An Active Directory engineer designs, implements changes, troubleshoots, and supports an enterprise-wide Windows Active Directory environment composed of a
- multi-forest environment with different trusts, multi-forest migration and creation, and domain controllers holding different FSMO roles, as well as DNS troubleshooting.
- AD Trust, forest/child domain architecture, AD sites and services, LDAP, security group membership, AD permissions, and delegation.
- Installed, administered multiple Active Directory domains, developed OUs, managed group policies, managed Active Directory replications, and managed FSMO roles.
- Installing Windows roles, features, and deploying applications using PowerShell scripting.
- Performing activities on Windows Active Directory, DNS, DHCP, and creating OUs, and implementing GPOs for multiple client requests.
- Analyze MS Cluster resources, services, and application failover or failure issues, as well as cluster logs.
- Developing and implementing Active Directory policies and procedures.
- Develop PowerShell scripts for system management and automation.
- Performing AD demotion and promotion activities for multiple AD servers.
- Managing patching servers and remediating vulnerabilities.
- Managing the Change Requests, RITM, and Problem Incident. ServiceNow.
- Building virtual machines using VMware, configuring, and troubleshooting them.
- Windows and VMware, with core experience in Active Directory administration and VMware virtualization technologies, and senior operations support.
- Designing and configuring AD forests, domains, trusts, Group Policy, OUs, and the promotion and demotion of domain controllers.
- User-based accounts around 35,000 and a Windows server count of 6,000 running different flavors of the Windows operating system.
- Creating and linking group policies for Windows Server in AD Domain.
- Also used PowerShell scripts to automate server builds for both physical and virtual servers.
- Developed comprehensive business solutions by analyzing client needs, resulting in improved operational efficiency and client satisfaction.
- Led cross-functional teams in implementing Agile methodologies, enhancing project delivery timelines and team collaboration.
- Facilitated workshops with stakeholders to gather requirements, ensuring alignment with project goals and client expectations.
- Mentored junior consultants on best practices and project management techniques, fostering a culture of continuous improvement and knowledge sharing.
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
Tech Lead
Atos Pvt Ltd
02.2015 - 03.2024
- Working on a U.S.-based project to provide day-to-day support for administration, provisioning, and troubleshooting of Windows, VMware, and Active Directory infrastructure.
- Managing operations related to Microsoft Windows 2012, 2016, and 2019 Servers, Active Directory, DNS, DHCP, Group Policy management, Terminal Servers, system administration tasks, reviewing logs, and MS Cluster failover and troubleshooting.
- Performing Windows Domain Controller and DHCP role migrations.
- Management and troubleshooting of Windows Active Directory, AD replication, DNS, and DHCP issues.
- Managing and applying Windows Group Policies, and fixing issues as they occur.
- Working on VMware technology SRM, migration, upgrading VM server components (adding and increasing or decreasing memory, CPU, disk, disk space, NICs, etc.), VM snapshot management, troubleshooting any issues or errors that occur with VMs on vCenter and ESX servers, and upgrading VMware tools.
- Technical support for various VMware technologies (ESXi 6.0, 6.7, 7.0, HA, DRS, FT, etc.).
- Work experience with Citrix Gold Images, PVS Servers.
- Monitoring and maintaining the CPU, memory, and disk utilization using the inbuilt utility.
- Analyzing server performance, application crashes, and service failure issues.
- Providing support for monitoring tools and analysis utilities (SCOM, BSA, Batch patch, Nessus Agent, Windbg).
- Analyzing BSOD dumps, process dumps, OS, and hardware errors on Windows servers.
- Proactive and reactive problem management, working on RCA for Sev1 and Sev2 issues.
- Remote management of servers via RDP, UCS, ILO, VMware Web, and remote console.
- Validation and rebalancing of cluster resources.
- Providing support on issues with third-party applications running on Windows Servers.
- Providing support and guidance to L1-3 Techs within the team to analyze Windows issues and to solve their technical and process-related queries.
- Providing KT sessions to new team members.
- Providing four eye support for the scheduled tasks, change implementations.
- Troubleshooting data backup and restore issues.
- Providing support during scheduled MS patching activities, with Batch Patch Management for Windows Servers.
- Troubleshooting Windows patching issues occurred on Citrix Gold and Windows servers.
- Working on problem tickets and providing RCA.
- Attending client calls to investigate issues and to resolve queries as they arrive.
- Create an MS Support case and work with MSFT to investigate the issues related to the Windows Server OS.
- Led a cross-functional team to implement Agile methodologies, enhancing project delivery timelines and team collaboration.
- Spearheaded the development of a cloud-based solution, increasing system efficiency and improving user satisfaction.
- Mentored junior developers, fostering skill development and promoting best practices in coding standards and team dynamics.
- Streamlined software deployment processes, reducing downtime and improving the overall productivity of the engineering team.
Tech Lead (Site IN charge)
Wipro Infotech Ltd
06.2013 - 02.2015
- Managing the change requests for Windows Server patching, as well as the addition or removal of resources on the VMware infrastructure.
- Performing monthly Windows Server patching activity on more than 1,900 servers using the BMC BSA tool.
- Management of physical servers: Dell/HP.
- Supporting 30+ sites for the customer across the global locations.
- Coordination with various vendors, as well as support teams, as needed.
- Resolve client incidents and requests in a timely and professional manner, via effective investigation, triage, and resolution of support requests.
- Provide advanced front-line technical engineering support, and high-quality solutions to customer issues.
- Transition for Windows, VMware, and One Cloud Tower.
- Reviewing and updating the technical transition documents for smooth Project Technical Transition, Gold Image Server support for troubleshooting issues.
- Joining escalation calls, MI calls with the client whenever required.
- Creation of KB's articles, process documents, and KT videos for team members.
- Coordinating with hardware and software vendors if there are any issues.
- Attending P1 calls, I escalated an issue related to Windows and VMware incidents.
- Understanding backup issues. As well as the restoration of VMs with the help of the Backup team.
- Deploying printer configuration on print servers, gold image server, and SCM app servers.
Tech Support
Mafia Consultancy Ltd, Pune
07.2011 - 06.2013
- Description: Working as a Wintel engineer for infrastructure support
- Supervised the flow of incidents and changes, ensuring adherence to SLAs.
- Troubleshot daily user incidents, effectively addressing Citrix, Powerfuse, Windows Server 2003/2008 issues.
- Deployed servers using the Altiris platform, streamlining the setup process.
- Downloaded, tested, & installed Microsoft updates on servers according to a predefined schedule, maintaining system integrity
- Attended to daily client requirements, fostering a strong client-provider relationship.
- Utilized VMWare to efficiently supervise the virtual server environment, optimizing performance.
- Employed vbs scripts to conduct proactive checks, mitigating downtime & preventing incidents during critical business hours
Desktop Engineer
Talent Maximums Ltd, Pune
03.2009 - 06.2011
- Orchestrated the role of a Desktop Engineer for TATA Communication, overseeing and streamlining day-to-day desktop and laptop-related operations, encompassing imaging and proficient troubleshooting.
- Led system administration, overseeing [Number] installations across multiple facilities.
Education
Bachelor of Science - Commerce
Pune University
Pune 04.2001 -
HSC -
Mahatma Jyotiba Phule
01.2004
SSC -
Mahatma Jyotiba Phule
Pune01.2002
Skills
Basic scripting skills, preferably in PowerShell
undefinedCertification
AWS Certified Solutions Architect
Personal Information
- Passport Number: U8800648
- ID Type: Passport
- ID Number: U8800648
- Date of Birth: 22 July 1987
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Personal data processing
I hereby declare that the information given above is true to the best of my knowledge & belief.
Timeline
Associate Consultant
HCL Tech Ltd
04.2024 - Current
Tech Lead
Atos Pvt Ltd
02.2015 - 03.2024
Tech Lead (Site IN charge)
Wipro Infotech Ltd
06.2013 - 02.2015
Tech Support
Mafia Consultancy Ltd, Pune
07.2011 - 06.2013
Desktop Engineer
Talent Maximums Ltd, Pune
03.2009 - 06.2011
Bachelor of Science - Commerce
Pune University
04.2001 -
HSC -
Mahatma Jyotiba Phule
SSC -
Mahatma Jyotiba Phule