Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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GARGI UMRAO

GARGI UMRAO

Luxury Sales Manager
Mumbai

Summary

To add value to the organisation with my skills and hard work. To work with a dynamic Organization setup where I can get an opportunity to face multiple challenges and sharpen my skills by applying the acquired knowledge. My positive attitude, willingness to adapt to change, work ethics, constant need to learn new things, going an extra mile and long term goals align with the job requirements, which makes me a valuable asset to the company.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Manager Sales

Shapoorji Pallonji Real Estate
Mumbai
04.2023 - Current
  • Getting to know about the client requirements.
  • Educating the client about the product with the help of tools provided.
  • Working with business associates and channel partners to generate leads.
  • Give lead generation ideas through events like wine and cheese, or collaborations.

MANAGER SALES, CLOSING MANAGER

THE GUARDIANS REAL ESTATE ADVISORY
Mumbai
02.2022 - 04.2023
  • Having a detailed table discussion with the client, understanding their requirements.
  • Managing clients from welcoming them, introducing them to the project via presentations, Model Explanation and show residence.
  • Closed deals using interpersonal and communication skills.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained ethical and positive working environment .

ASSISTANT SALES MANAGER

RADIUS DEVELOPERS
Mumbai
10.2018 - 10.2019
  • Actively participating in market research by visiting competition sites to learn more about the market.
  • Planning activities to promote the project.
  • Interacting and meeting channel partners.
  • Execute client experience by showcasing the show residence and drive a detailed discussion with the client.
  • Built relationships with customers and community to establish long-term business growth.

Cabin Crew Member

EMIRATES
Dubai
01.2015 - 01.2017
  • CABIN CREW (INFLIGHT).
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Ensured safety and comfort of customers onboard aircraft.
  • Oversaw maintenance of all required equipment and sent it out for required services.

Cabin Crew Member

INFLIGHT, JET AIRWAYS
Mumbai
01.2013 - 01.2015


  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Checked personnel for proper uniforms and safety equipment.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Resolved passenger conflicts and medical emergencies during flights.

CABIN ATTENDANT

KINGFISHER AIRLINES LTD
Mumbai
10.2011 - 08.2013


  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Ensured safety and comfort of customers onboard aircraft.

Education

10th - CBSE

St. Giri Senior Secondary Public School
Delhi
03.2004 - 03.2005

B.com -

Somlalit College
Delhi
03.2008 - 03.2011

12th - CBSE

Sunhill Public School
03.2007 - 03.2008

Skills

Relationship building

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Software

Sales force

Excel

Interests

Travelling

Fitness

Timeline

Manager Sales

Shapoorji Pallonji Real Estate
04.2023 - Current

MANAGER SALES, CLOSING MANAGER

THE GUARDIANS REAL ESTATE ADVISORY
02.2022 - 04.2023

ASSISTANT SALES MANAGER

RADIUS DEVELOPERS
10.2018 - 10.2019

Cabin Crew Member

EMIRATES
01.2015 - 01.2017

Cabin Crew Member

INFLIGHT, JET AIRWAYS
01.2013 - 01.2015

CABIN ATTENDANT

KINGFISHER AIRLINES LTD
10.2011 - 08.2013

B.com -

Somlalit College
03.2008 - 03.2011

12th - CBSE

Sunhill Public School
03.2007 - 03.2008

10th - CBSE

St. Giri Senior Secondary Public School
03.2004 - 03.2005
GARGI UMRAOLuxury Sales Manager