Garima
Faridabad,HR
Summary
Proactive Assistant manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
16
16
years of professional experience
2017
2017
years of post-secondary education
Work History
Deputy Branch Manager
ICICI BANK
04.2018 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Communicated with managers of other departments to maintain transparency
- Recommended changes in audit controls
- Coordination with Regional office & Currency Chest
Relationship Executive
Muthoot Finance Ltd
05.2013 - 04.2018
- Roles and responsibilities includes Accounting, preparing BRS & monthly reports, Cash Handling, Gold Checking Working as joint custodian for the branch Business products dealing, Forex, MT, insurance, Gold Coins, DMT, wire money
- Customer handling, branch business expansion
Customer Relationship Executive
02.2009 - 03.2013
Education
MBA - Finance
Sikkim Manipal University
Bachelor of Commerce - undefined
Guru Nanak Dev University
Skills
- Cash Handling
- Finance
- Forex
- Insurance
- MS Office
- Windows
- Operating System
- Financial Management
- Business Development
Additional Information
Keen learner with constant zest to acquire new skills., Team player with strong analytical & leadership qualities., Always give importance to the time and deadlines in achieving the quality of work., Active member of Blood Donation camps at organization., Organized events and activities in different fests at school., Participated in various sports and cultural events at school level., Reading Magazines, Listening Music, Cooking
Timeline
Deputy Branch Manager
ICICI BANK
04.2018 - Current
Relationship Executive
Muthoot Finance Ltd
05.2013 - 04.2018
Customer Relationship Executive
02.2009 - 03.2013
Bachelor of Commerce - undefined
Guru Nanak Dev University
MBA - Finance
Sikkim Manipal University
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