Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Timeline
Generic
GAURANSHI RAWAT

GAURANSHI RAWAT

Mohali

Summary

Motivated and enthusiastic individual seeking a position where I can leverage my skills and experience to contribute to team success while achieving personal growth and stability.

Positive, empathetic, and solution-oriented professional skilled in communication and conflict resolution. Possesses solid understanding of customer service principles and adept at handling inquiries and providing solutions. Aims to enhance customer satisfaction and loyalty through effective support and problem-solving.

Overview

2026
2026
years of professional experience

Work History

Customer Care Executive

Ienergizer
  • • Monitored system functioning closely, troubleshooting and resolving issues.
    • Maintained customer satisfaction with forward-thinking strategies focused on
    addressing customer needs and resolving concerns.
    • Provided primary customer support to internal and external customers in
    fast-paced environment.

Customer Care Executive

Tele performance
01.2024 - Current

• Participated in internal activities committees and coordinated monthly team
building activities.
• Resolved product or policy issues and shared benefits of new technology.
• Managed costs and quality of Business.
• Enhanced production of service to exceed goals.
• Developed innovative supply chain strategies and planning models, reducing lead
times.

CMT Executive

Grace Logistics
06.2023 - 12.2023

Developed and delivered comprehensive safety training programs on safety protocols, laws, and procedures

Education

Bachelor of Arts - English (Honors)

Uttarakhand Board
01.2024

Skills

  • Proficient in MS Word and Excel
  • Fluent in Hindi and English
  • Excellent communication and problem-solving skills
  • Strong customer service orientation
  • Good Customer handling
  • Good typing speed
  • Customer support

LANGUAGES

Hindi
English

Hobbies and Interests

Singing, Spending time in nature, Playing video games

Timeline

Customer Care Executive

Tele performance
01.2024 - Current

CMT Executive

Grace Logistics
06.2023 - 12.2023

Customer Care Executive

Ienergizer

Bachelor of Arts - English (Honors)

Uttarakhand Board

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GAURANSHI RAWAT