Cricket
Simranjeet Singh
Finance And Digital Marketing
Mohali
Summary
Analytical and driven MBA candidate specializing in Marketing and Finance . Proven ability to leverage data-driven insights for strategic decision-making, supported by hands-on experience in financial modeling and market research. Seeking an entry-level role to contribute strong quantitative skills and creative marketing strategies to drive organizational growth.
Overview
1
1
year of professional experience
4
4
Certifications
3
3
Languages
Work History
Customer Care Executive
Teleperformance USA
02.2024 - 11.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
MBA - Finance And Digital Marketing
Chandigarh University
Mohali, India 04.2001 -
Bachelor of Commerce -
Panjab University
Chandigarh, India 04.2001 -
Intermediate Certificate - Commerce | CBSE
Shishu Niketan School
Chandigarh, India 04.2001 -
Matriculation - CBSE
Shishu Niketan School
Chandigarh, India 04.2001 -
Skills
Proficient in MS Excel
Experienced in document formatting
Tally ERP proficiency
Team leadership abilities
Effective teamwork
Certification
Tally erp
Interests
Farming
Travelling
Timeline
Customer Care Executive
Teleperformance USA
02.2024 - 11.2024
Tally erp
08-2023
Advance excel
08-2023
MBA - Finance And Digital Marketing
Chandigarh University
04.2001 -
Bachelor of Commerce -
Panjab University
04.2001 -
Intermediate Certificate - Commerce | CBSE
Shishu Niketan School
04.2001 -
Matriculation - CBSE
Shishu Niketan School
04.2001 -