GAURAV GAKHAR
Regional Sales Manager
Delhi,DL
Summary
Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 9-year progressive career background combined with dedication to corporate growth and development. Well-versed in establishing and improving regional sales plans to capitalize on market trends and customer desires. Exceptional leader, problem-solver and planner with expertise in Sales , Digital Customer acquisition and Financial products as credit cards , Insurance. Forward-thinking, hardworking and high-producing.
Overview
11
11
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
Regional Sales Manager
American Express Banking Corporation
New Delhi, New Delhi
01.2020 - Current
- Leading a team of 6 Digital Acquisition Managers and 40 sales executives across Delhi & Jaipur to drive credit card acquisition through Digital Channels.
- Consistently Delivered CAGR of 60% in new account acquisition through leads , referrals and other channels like corporate sourcing , Member get Member program.
- Delivered increase of 30 % YOY on billings through new account acquisition and existing customer base.
- Focusing more on Premium & Fee paying card acquisition to generate higher billings
- Managing cross sell for insurance & add-on cards.
- Analyze applications & data on ongoing basis to ensure that metrics on approval, cancellation & decline rates are met.
- Manage channel level sales pipeline & improve sales productivity , velocity and efficiency. Establish & execute a strong sales & compliance governance process with effective controls & measures.
- Planning & Execution to build new markets & lead business.
- Worked with Risk, Compliance, New account departments to facilitate communication and deliver personalized solutions to customers.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Senior Channel Sales Manager
American Express Banking Corp
New Delhi, New Delhi
07.2018 - 12.2019
- Driving business through Tele & online sales for Delhi & Jaipur.
- Managing sales team of 20 front line business development officers.
- Increased sales volumes by 50% by increasing productivity and efficiency.
- Strategically managed and grew HNI relationships by evaluating their prospects and identifying opportunities to seek deeper market penetration.
- Helped in boosting monthly results by cracking corporate activities and referral channel through digital platform.
- Coached and promoted high-achieving sales management employees to fill leadership positions with qualified staff and boost company growth.
- Monitored sales team performance, analyzed sales data and reported information to increase efficiency.
- Developed strong interface with operations department to contribute to faster card approval process.
- Formulating and executing competitive selling programs, strategies & presentations to improve the product awareness and enhance business growth
Designations Held in American Express
American Express India Services Limited
New Delhi
07.2013 - 06.2018
- Channel Sales Manager - 2017 - 2018
- Territory Manager - 2016 - 2017
- Senior Relationship Manager -2015 - 2016
- Relationship Manager - 2013- 2014
Business Development Executive
Serco
New Delhi, New Delhi
01.2013 - 06.2013
- Responsibility of increasing sales volume and developing business
- Creating sales opportunity strategically.
- Generating business from open market and achieving monthly targets.
- Ensuring sales opportunity through tie-ups.
Education
BBA -
Guru Gobind Singh Indraprastha University
New Delhi 08.2009 - 07.2012
High School Diploma -
Shadley Public School
New Delhi 01.1996 - 05.2009
Skills
Sales & Marketing
Timeline
Regional Sales Manager
American Express Banking Corporation
01.2020 - Current
Senior Channel Sales Manager
American Express Banking Corp
07.2018 - 12.2019
Designations Held in American Express
American Express India Services Limited
07.2013 - 06.2018
Business Development Executive
Serco
01.2013 - 06.2013
BBA -
Guru Gobind Singh Indraprastha University
08.2009 - 07.2012
High School Diploma -
Shadley Public School
01.1996 - 05.2009
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