GAURAV JANGHEL
BHILAI
Summary
Results-oriented jewellery sales officer with 4 years of retail expertise. Proven record in driving sales, leading teams, and delivering premium customer experiences.
Overview
7
7
years of professional experience
Work History
Senior Sales Officer
MIA NISHQ TA
NEHRU NAGRA BHILAI
12.2024 - Current
- Supervising junior staff in their daily activities and providing guidance as needed.
- Performing regular account reviews with customers to ensure satisfaction.
- Prepared detailed reports on sales performance metrics for senior management review.
Sales Associate
RELIANCE JEWELS
SURYA MOLL BHILAI
02.2022 - 11.2024
- Built strong customer relationships, leading to repeat and referral sales.
- Recognized for excellent product knowledge and upselling techniques.
- Supported team in achieving store-wide revenue growth through collaboration and client handling.
Cashier Assistant Manager
VISAL MEGA MART
NEHRU NAGRA BHILAI
12.2019 - 01.2022
- Handled billing and cash operations with accuracy and efficiency for 2years. Ensured smooth customer transactions while maintaining trust and service quality.
Team Leader
MUKTA A2 CINEMA
CHARODA BHILAI 3
02.2019 - 10.2019
- Led and motivated a team to achieve sales and service goals, ensuring smooth store operations. Focused on teamwork, customer satisfaction, and consistent performance improvement.
Education
High School Diploma -
DURG UNIVERSITY
KOHKA BHILAI 01-2018
Bachelor of Arts -
DURG UNIVERSITY
BHILAI Skills
- Sales strategy
- Customer relationship management
- Performance analysis
- Market research
- Report generation
- Team leadership
- Staff management
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Senior Sales Officer
MIA NISHQ TA
12.2024 - Current
Sales Associate
RELIANCE JEWELS
02.2022 - 11.2024
Cashier Assistant Manager
VISAL MEGA MART
12.2019 - 01.2022
Team Leader
MUKTA A2 CINEMA
02.2019 - 10.2019
High School Diploma -
DURG UNIVERSITY
Bachelor of Arts -
DURG UNIVERSITY
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