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Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Proven team leader and skilled customer care executive with a track record of exceeding sales targets by 25% at Ileads Auxiliary Services Pvt.Ltd. Expert in Hindi/English call handling and team management, I significantly improved customer satisfaction and engagement through innovative solutions and effective issue resolution.

I am a Multitasking Professional with experience in both academic and corporate environments, currently working as an MTS at Central Sanskrit University, Ekalavya Campus, while also pursuing a Bachelor’s in Computer Applications (IGNOU). Alongside my full-time role, I am a Freelance Digital Marketing Specialist under my brand Walkwithmrinal, where I help businesses and influencers grow online through SEO, Google Ads, Social Media Marketing, Content Strategy, and Website Optimization.
With 6+ years of customer service and operations experience as a former IndiGo Airlines cabin crew, I bring strong skills in communication, teamwork, adaptability, and attention to detail. I’ve successfully managed SEO & paid campaigns that boosted website traffic by 200% and optimized ROI-driven digital strategies for clients across multiple industries.
I am also passionate about fitness, content creation, and gaming, running multiple Facebook & YouTube channels in entertainment, fitness, and BGMI gaming. My goal is to combine my IT, marketing, and creative skills to deliver measurable results, build strong client relationships, and explore new growth opportunities.

Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in estimation and planning ensuring streamlined workflows and enhanced operational efficacy. Excel in communication and leadership, leveraging these soft skills to achieve organizational goals.

Gaurav Kumar

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Higher Secondary 10+2 - Commerce

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Multi-Tasking Staff

Higher Secondary 10+2 - Commerce

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