GAURAV MISHRA
Greater Noida
Summary
Product Owner and Agile Coach offering 10+ years in IT software industry. Expert on business and systems requirements, user acceptance testing, process improvement and end-user training. Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Owner
FIS Global
09.2021 - Current
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Broke project into epics and implementable user stories.
- Managed Agile ceremonies, demos and production proving activities.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Ensured regulatory compliance by working closely with legal teams during the development process.
Lead - Enterprise Business Solutions
ZOHO Corporation Pvt. Ltd.
03.2020 - 08.2021
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Developed creative solutions to meet individual client needs.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Collaborated with cross-functional teams to develop innovative solutions for complex technical challenges, resulting in increased efficiency and productivity.
Business Analyst
Uneecops Technologies Ltd
08.2018 - 03.2020
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement
- Established online configuration knowledge base to support functionality by developing robust system application overview
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality
- Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines
- Interacted with clients to ascertain requirements and expectations for product and service
- Developed wireframes, site maps and content inventories for new product designs
System Analyst
Qualtech Edge
07.2017 - 08.2018
- Successfully delivered and managed the Employee App of Max Life Insurance/Max Bupa and MaxHealthcare
- Supported system developers by creating system models, diagrams, and charts
- Resolved or escalated problem tickets to resolve user issues
- Performed system analysis, documentation, testing, implementation and user support for platform transitions
- Provided client support on system operation and troubleshooting
- Assessed, defined and document scope of projects
- Defined business goals to determine systems requirements
- Gathered requirements and performed gap analysis through design workshops with users
Business Analyst
Orangemantra
02.2016 - 07.2017
- Formulated complete project plans and coordinated engineering, design and shop drawing efforts
- Kept projects on schedule by managing deadlines and adjusting workflows as needed
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation
- Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals
- Tracked all hours and expenses to keep project on task and within budgetary parameters
- Collaborated with project owners and team members to set ambitious but achievable goals
Technical Evangelist
Geekslab Technologies
01.2014 - 12.2015
- Delivered engaging content, workshops and technical webinars to drive awareness and adoption of Android and iOS mobile app development for potential partnerships and customer opportunities
- Worked for developing Mobile Applications that could benefit society and business needs. Understanding the requirement from clients
- Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
Education
MCA - Computer Application
B S Abdur Rahman University
Chennai,Tamil Nadu06.2013
Bachelor of Science - Computer Science
Prince Shri Venkateshwara Arts And Science College
Chennai,Tamil Nadu06.2010
Skills
- Creating EPIC, Feature and User Stories
- Business artifacts documentation
- Consulting
- Quality assurance
- Business analysis
- Project management
- Wireframing, Mockup and Prototyping
- Product Lifecycle Management
- Requirements Elicitation
- Agile Coaching
- Release planning
- Stakeholder relationship management
Certification
- ICP - ACC [ Agile Coach ]
- POPM (6.0) - SAFe® Product Owner/Product Manager
- PSPO I
- POPM - SAFe Product Owner/Product Manager 5.1
- Certified Scrum Product Owner [ CSPO ]
Agile Knowledge
- Creating Product Strategy
- Product Planning and Forecasting
- Validating Product Assumptions
- Working with Product and Sprint Backlog
- Delivery plan and timelines
- PI and Sprint Planning
- Following Agile ceremonies
- Mitigation and Rollback plans
Timeline
Product Owner
FIS Global
09.2021 - Current
Lead - Enterprise Business Solutions
ZOHO Corporation Pvt. Ltd.
03.2020 - 08.2021
Business Analyst
Uneecops Technologies Ltd
08.2018 - 03.2020
System Analyst
Qualtech Edge
07.2017 - 08.2018
Business Analyst
Orangemantra
02.2016 - 07.2017
Technical Evangelist
Geekslab Technologies
01.2014 - 12.2015
MCA - Computer Application
B S Abdur Rahman University
Bachelor of Science - Computer Science
Prince Shri Venkateshwara Arts And Science College
Similar Profiles
Sandra L. WagnerSandra L. Wagner
Retirement As A Service Senior Specialist at FIS GlobalRetirement As A Service Senior Specialist at FIS Global
Hermit KaurHermit Kaur
Team Leader at FIS GlobalTeam Leader at FIS Global
Suraj KSuraj K
Software Developer at FIS GlobalSoftware Developer at FIS Global
Mycobi LeeMycobi Lee
Print and Insert Operator 2 at FIS GlobalPrint and Insert Operator 2 at FIS Global
Neeraj KumarNeeraj Kumar
Business Head at Supermarket Grocery Supplies Pvt. Ltd (Big Basket)Business Head at Supermarket Grocery Supplies Pvt. Ltd (Big Basket)