Summary
Overview
Work History
Education
Skills
Accomplishments
CERTIFICATE OF APPRECIATIONS
hobbies
Languages
Timeline
AdministrativeAssistant
GAURAV PRATAP

GAURAV PRATAP

Summary

Branch Relationship officer with 2year 9 months years of experience, demonstrated financial plans for individuals and organizations.

Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals along with managing Compliance efficiently.

Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers.

Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

Talented at presenting investment options based on customer needs and risk tolerance. Successfully retained clients by exceeding service expectations to increase customer satisfaction.

Overview

5
5
years of professional experience

Work History

Deputy Manager

AXIS BANK LTD
04.2022 - Current
  • Having knowledge of Banking Compliance
  • Maintained, documented and presented progress reports to leaders.
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Greeted and assisted customers with questions, concerns and purchasing needs.

Assistant Manager

AXIS BANK LTD
09.2020 - 03.2022
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Met with members to understand goals and recommend solutions to fit specific needs.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Worked with clients to develop financial planning strategies and solutions
  • Developed advanced product knowledge to share current information while generating and delivering products quotes.
  • Offered competitive commercial banking solutions and retail financing options.
  • Worked with clients to provide competitive commercial banking solutions and retail financing plans.
  • Educated and worked with clients on ROI terms to find accurate solutions.

Lecturer, Computer Science

Govt Polytechnic College
02.2018 - 12.2019
  • Collaborated with faculty and staff to create meaningful learning experiences.
  • Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
  • Participated in conferences and professional development opportunities organised by Oracle
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Selected and designed lesson plans and curriculum to meet academic objectives.
  • Used PowerPoint and MS Teams to give presentations to student classrooms.
  • Developed and implemented innovative teaching strategies to engage students in lectures and coursework.

Education

PGDB - BANKING

AMITY GLOBAL BUSINESS SCHOOL
NOIDA
09.2020

M.TECH - Computer Science

RGPV
BHOPAL
06.2018

Skills

    Acquisition of New Business

    Conducting day to day Banking Activities

    Outlook,

    MS EXCEL, MS WORD

    CRM

    FINACLE, SAKSHAM

    REKYC

Accomplishments

    Qualified MDRT 2023

    Qualified in MDRT 2.0 IN 2022

    Qualified in Family Fiesta (GOA)2023

    Qualified in different RNR and Compaign from Circle and Cluster Office.

CERTIFICATE OF APPRECIATIONS

Certificate of Appreciation from Different AMC's of Mutual fund like, AXIS, KOTAK, UTI, ADITYA BIRLA etc

Certificate of appreciations from Max Life

hobbies

Chess

Astrology

Languages

C PROGRAMMING
Beginner (A1)
JAVA
Beginner (A1)

Timeline

Deputy Manager

AXIS BANK LTD
04.2022 - Current

Assistant Manager

AXIS BANK LTD
09.2020 - 03.2022

Lecturer, Computer Science

Govt Polytechnic College
02.2018 - 12.2019

PGDB - BANKING

AMITY GLOBAL BUSINESS SCHOOL

M.TECH - Computer Science

RGPV

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