Lokesh Panchal
Mumbai
Summary
Dynamic leader with proven success at Paisabazaar Marketing and Consulting Pvt Ltd, specializing in team management and Excel data analysis. Recognized for exceptional performance in client relationship building and driving operational excellence. Experienced Deputy Manager with expertise in sales strategies, recruitment, and employee relations. Committed to high integrity and continuous personal development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Manager
Paisabazaar Marketing and consulting Pvt Ltd
Mumbai
05.2025 - Current
- Sole manager overseeing four distinct business processes across different verticals.
- Successfully launched and operationalized a new cross-sell business stream, aligning financial products with customer profiles and needs.
- Established new partner relationships and built the cross-sell process from the ground up, including SOP development, team structuring, and target setting.
- Driving sales productivity, process optimization, and team performance across all managed units.
- Collaborating cross-functionally with training, compliance, and technology teams to ensure seamless execution and continuous improvement.
Assistant Manager
Paisabazaar Marketing and consulting Pvt Ltd
Mumbai
05.2023 - 04.2025
- Assisted in the development of operational strategies to ensure efficient, productive operations.
- Conducted regular performance reviews for employees to identify areas for improvement.
- Coordinated with other departments to ensure a smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Recruited and trained new employees to meet job requirements.
Senior Team Coach
Paisabazaar Marketing and Consulting Pvt Ltd
Gurgaon
05.2022 - 04.2023
- Implemented new business workflows.
- Fostered strong connections with potential collaborators.
- Enhanced functionality of digital platforms to modernize business finance.
- Developed training programs for new team members.
Team Coach
Paisabazaar Marketing and Consulting Pvt Ltd
Gurgaon
04.2019 - 04.2022
- Successfully managed multiple teams of 30-35 telesales experts
- Providing mentorship and efficiency for the organization
- Ensuring quality work and discipline
- Maintaining relationships with customers for existing customer retention by resolving critical issues related to customer service
- Awarded three times Star Team of the Month & two times Star Team of The Quarter
Sr Associate Sales Consultant
Paisabazaar Marketing and Consulting Pvt Ltd
Gurgaon
11.2018 - 03.2019
- Maintaining Operational MIS for Clients as well as for the processes within the organization
- Coordinating integration with various support functions viz
- Quality, training, technology, and compliance
- Additional responsibility- testing new products and giving training to the teams for developing new business units in the organization
Associate Sales Consultant
Paisabazaar Marketing and Consulting Pvt Ltd
Gurgoan
05.2016 - 10.2018
- Outbound telesales of unsecured lending in Personal Loan
- Got the 'RISING STAR' award Aug-2016, five times Outstanding Performance Award 2016-18
Education
Web Development
Naresh IT Institute
Hyderabad02-2015
Bachelor of Science -
SHIRDARY UNIVERSITY
Pilani, Rajasthan, India01.2014
12th -
ART SCIENCE AND COMMERCE JUNIOR COLLEGE
Nagpur, Maharashtra01.2011
10th -
MDN Sr Sec School
Jhajjar, Haryana01.2009
Skills
- Microsoft Office proficiency
- Data analysis expertise
- Business acquisition
- Brand management
- Team leadership
- Client relationship management
- Financial acumen
- SOP development
Certification
- HTML & PHP3
- JAVA
Languages
- Hindi
- Punjabi
- English
- Haryanvi
- Marathi
Personal Information
- Date of Birth: 01/21/94
- Marital Status: Single
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge.
Hobbies and Interests
- Financial Education
- Learning New Skills
Roles And Responsibilities
- Manpower planning
- Recruitment & Selection
- Talent Management
- Vendor Management
- Employee Engagement
- Business Strategy
Timeline
Deputy Manager
Paisabazaar Marketing and consulting Pvt Ltd
05.2025 - Current
Assistant Manager
Paisabazaar Marketing and consulting Pvt Ltd
05.2023 - 04.2025
Senior Team Coach
Paisabazaar Marketing and Consulting Pvt Ltd
05.2022 - 04.2023
Team Coach
Paisabazaar Marketing and Consulting Pvt Ltd
04.2019 - 04.2022
Sr Associate Sales Consultant
Paisabazaar Marketing and Consulting Pvt Ltd
11.2018 - 03.2019
Associate Sales Consultant
Paisabazaar Marketing and Consulting Pvt Ltd
05.2016 - 10.2018
Web Development
Naresh IT Institute
Bachelor of Science -
SHIRDARY UNIVERSITY
12th -
ART SCIENCE AND COMMERCE JUNIOR COLLEGE
10th -
MDN Sr Sec School
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