SPSS
GAURAV UPADHYAY
Head Of Products @ McKinsey
Gurgaon,HR
Summary
Energetic Leader with 16 years of work experience building B2B & B2C products. Highly skilled in change management, client relations and product development. Strong analytical problem solving leader with proven skill in hiring, developing and retaining high-performance teams. Offering excellent interpersonal and communication skills managing global team.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Product Leader
McKinsey & Company
Delhi, Delhi
07.2015 - Current
- Define Product Vision, Strategy and Roadmap for multiple business functions
- Guide and mentor team of product managers owning an area of digital suite of products for clients
- Partner with global stakeholders, including senior leaders, software engineers, product designers, data scientists and more to deliver high value products to our clients.
- Lead Agile Development, DevOps, Cloud, Microservices, People Management, P&L, Digital Transformation, Product Engineering and Program Management workstreams.
- Participate in and lead concept sprints to build product roadmap, define MVP functionality and collect user feedback.
- Lead strategy and innovation to deliver best in class customer experience.
- Defines road maps and Go-to-market plans through cross departmental coordination and tactical prioritization and trade-offs
- Experience in data analytics and deriving insights in the Technology & Digital domain
Client Success Manager
Accenture
Bangalore, Karnataka
09.2009 - 07.2015
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Engaged in product training, demonstrations, consumer awareness, branding and pre-sales initiatives of COE.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Created and implemented new business opportunities by utilizing networking strategies.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Prepared presentations for clients showing success and credibility of products.
Senior IT Consultant
Wipro Technologies
Hyderabad, Telengana
10.2006 - 09.2009
- Develop backend application using Python
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Troubleshot issues to achieve architecture compatibility.
- Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
- Orchestrated efficient large-scale software deployments.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
- Contributed to project cost estimates and budgets based on assessment of client needs.
Education
Ph.D. - Strategy
Indian Institute of Management
Lucknow 06.2021 - Current
MBA - Strategy & Finance
Indian Institute of Management
Lucknow 04.2019 - 03.2021
Bachelor of Engineering Technology - Electronics & Communication
BBDIET & RC
Delhi 04.2002 - 03.2006
Skills
Strategic planning
Business planning
Business Development
Product development
Budgeting and Allocation
Software
About Me
- Trust individuals and allow Inclusion of ideas/thoughts/race/gender
- Create opportunities for self and team
- All things Agile (Change is the only constant)
- Practice mindfulness
Timeline
Ph.D. - Strategy
Indian Institute of Management
06.2021 - Current
MBA - Strategy & Finance
Indian Institute of Management
04.2019 - 03.2021
Product Leader
McKinsey & Company
07.2015 - Current
Client Success Manager
Accenture
09.2009 - 07.2015
Senior IT Consultant
Wipro Technologies
10.2006 - 09.2009
Bachelor of Engineering Technology - Electronics & Communication
BBDIET & RC
04.2002 - 03.2006