Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gaurav Jeet Singh

Mumbai

Summary

Product Manager with 13+ years of experience (since 2013) in banking and cross-border trade services. Experienced across two key phases—driving digital adoption and platform enablement and followed by deep ownership of RBI/FEMA-aligned cross-border product governance and regulatory change implementation. Strong expertise in end-to-end product lifecycle management, translating complex regulatory and business requirements into scalable system workflows, controls, and compliant digital solutions. Proven leader with team management experience, delivering secure, customer-centric outcomes in highly regulated environments.

Overview

13
13
years of professional experience
2
2
Certifications

Work History

Product Manager – Cross-Border Team

ICICI Bank Limited
Mumbai
03.2021 - Current

Cross-Border Regulatory Ownership & Product management

  • Own cross-border and trade product functionalities, with end-to-end accountability for RBI and FEMA compliance.
  • Translate RBI circulars, FEMA regulations, and policy instructions into system workflows, validations, and operational controls.
  • Led Operating Guidelines (OG) updation, replacing earlier documentation with standardized, regulation-aligned frameworks.
  • Drive regulatory-led system changes (workflows, APIs, validations, reporting) from requirements through UAT and production release.
  • Lead cross-functional squads across technology, operations, compliance, and risk for timely and compliant delivery.
  • Act as Product SPOC for audits, regulatory reviews, and risk assessments.
  • Contribute to Policy Instruction (PI) updates and drive through marketing mailer.
  • Designed and implemented a Power BI compliance dashboard, improving regulatory and operational visibility.
  • Participate in FEDAI/ RBI-related discussions from the bank side on different trade related point.
  • Leading the initiative and process related development like foreign currency account , FEMA 2026, Trade releif measure etc.
  • Prepared Enterprise Wide Risk Assessment for external agency for trade unit.
  • Delivered 20+ structured training sessions for Market and Wholesale Banking teams.
  • Prepare senior management decks, discussion notes, and MOMs.
  • Providing solution to branch queries and handling exceptional queries.
  • Driving multiple data to enable the product like income deviation, bill flows, ETL program etc.

Digital Adoption & Platform Enablement (Initial ~2 Years)

  • Drove digital adoption of trade and cross-border platforms across corporate banking.
  • Led onboarding for Trade Online, API Banking, Trade Chain, and Trade Emerge platforms.
  • Conducted PAN-India workshops and structured training programs.
  • Acted as a bridge between business and technology during early rollout, stabilization, and issue resolution.

Trade Manger - Retail Trade

HDFC Bank
Mumbai
09.2016 - 03.2021
  • Promoted to Senior Manager for consistent performance and significant business impact.
  • Generated ₹5 Cr+ annual income by leading trade and cross-border solutioning for ₹100–500 Cr+ corporate portfolios.
  • Drove adoption of trade, EXIM, FDI, and ODI products while owning cluster performance and branch profitability.
  • Conducted product enablement programs, training over 250 branch and sales staff.

Trade Relationship Manager – Emerging Corporate

Indusind Bank Limited
Mumbai
07.2014 - 12.2015
  • Managed and grew Foreign Trade Emerging Corporate portfolios, driving profitable relationship expansion.
  • Advised clients on trade finance, FX hedging, pre/post-shipment finance, BGs, and LCs.

Assistant Manager

Standard Chartered Bank
Mumbai
04.2013 - 07.2014
  • Supported acquisition and management of SME and corporate relationships.
  • Delivered trade, CASA, and credit solutions, contributing to portfolio growth.

Education

MBA -

IBS (ICFAI) Business School
Mumbai
01-2013

B.Pharm -

Pranveer Singh Institute of Technology (UPTU)
Uttar Pradesh
01-2011

Skills

  • Product Management – Cross-Border & Trade Services
  • Regulatory Compliance – RBI, FEMA
  • Digital Adoption & Platform Enablement
  • Process Automation & Operations Transformation
  • Cross-Functional & Stakeholder Leadership Team Management
  • BRS / BRD / FRD Documentation
  • UAT, System Enhancements & Change Management
  • Competitive Analysis & Market Benchmarking
  • MIS, Dashboards & Senior Management Reporting
  • Training, Enablement & Adoption Programs

Certification

Certificate in Trade Finance by IIBF

Timeline

Product Manager – Cross-Border Team

ICICI Bank Limited
03.2021 - Current

Trade Manger - Retail Trade

HDFC Bank
09.2016 - 03.2021

Trade Relationship Manager – Emerging Corporate

Indusind Bank Limited
07.2014 - 12.2015

Assistant Manager

Standard Chartered Bank
04.2013 - 07.2014

MBA -

IBS (ICFAI) Business School

B.Pharm -

Pranveer Singh Institute of Technology (UPTU)
Gaurav Jeet Singh