Gautam Jaiswal

• Lead and manage vendor relationships for global selling programs, ensuring alignment with business goals and objectives.
• Oversee operational activities including sourcing, procurement, and logistics to support program execution and delivery.
• Conduct weekly business reviews to assess performance metrics, identify improvement opportunities, and drive strategic decisions.
• Collaborate with cross-functional teams (include specific departments like marketing, sales, logistics, etc.) to ensure seamless execution of programs.

Accomplishment:

• Developed and maintained strong relationships with key clients, ensuring the success of product categories within ecommerce platform.
• Worked closely with internal teams and external stakeholders to drive growth, revenue, and profitability for your assigned categories.
• Stayed updated on industry trends, competitor activities, and customer preferences.
• Represented Walmart India in Walmart annual stakeholder meet in Bentonville USA.
• Was acknowledged with the MAD award for best performance in Q1 & Q2 FY'24.
• I managed the Food, Consumables, Health & Wellness categories and achieved a year-over-year growth of 360%.
• Onboarded prestigious clients, involving Just Herbs, Care Smith, Organic Tattva, Papa-pawsome, Organic Harvest, Myglamm, St. Botanica.
• Ensured smooth run of operations by conducting training and webinars for sellers.
• Increased the transacting sellers by ~27% on QoQ as well as moved the Inventory build with 2 days delivery to ~69% QoQ at category level.
• Sponsored ads - ad spent increased across all strategic accounts at category level by ~42% on QoQ with increase in ad attributed sale by~72% QoQ.
• Managed prestigious brands, involving Minimalist, skin elements, Aadvik foods, Mamaearth, Nykaa, Botanic hearth, Majestic pure, Renee cosmetics, and Just Herbs, Papa-Pawsome, Yutika Naturals, GoGlocal, ITC.

Key Responsibilities:

• Acting as the primary point of contact for client inquiries, requests, and issues.
• Evaluating category performance data, including sales, traffic, and conversion rates.
• Identifying areas for improvement and implement strategies to enhance category performance.
• Monitoring and adjusting pricing, product listings, and promotions to maximize revenue and profitability.
• Working with merchandising and inventory teams to maintain optimal stock levels.
• Coordinating marketing campaigns/promotions to drive category growth.
• Providing insights and recommendations based on data analysis.
• Generating regular reports on category performance and key metrics.
• Using data-driven insights to make informed decisions and adjustments.

Accomplishments:

• Managed the accountability for identifying and partnering with Hospitals and Hospital Networks.
• Improved productivity by maintaining robust relationships with doctors as well as with the Hospital Partners.
• Onboarded 15 hospitals and 55 doctors in a span of 4 months in Patna.

Key Responsibilities:

• Managed ownership of the performance of individual Hospitals.
• Played a prominent role in developing and implementing goals and objectives that tend towards growth.
• Ascertained that partner profitability are attained against objectives.
• Ensured maximum productivity by coordinating various operations.

Accomplishment:

• Achieved a portfolio growth from $180K to $800K, with 78% seller retention.
• Educated over 100 new sellers on product knowledge, business growth strategies, catalog expansion, sales optimization, and international market entry.
• Collaborated with all sellers as a team to develop Joint Business Plans with top sellers every quarter, conducting weekly performance reviews.
• Set quarterly targets for sellers to ensure achievement of business goals.
• Enhanced employee engagement by providing training on new services, key service metrics, and SLAs.
• Achieved high customer satisfaction by resolving key client issues and complaints promptly, meeting all client deliverables within proposed timelines.

Key Responsibilities:

• Manage key client accounts, serving as the primary point of contact for all strategic and operational issues.
• Develop and maintain strong relationships with key sellers.
• Conduct regular business reviews with top sellers to review performance metrics, discuss opportunities for improvement, and align on future plans.
• Monitor and analyze market trends and competitors to provide strategic insights and recommendations to clients.
• Resolve escalated issues and concerns from sellers promptly and effectively, ensuring high levels of customer satisfaction..