Geetik Chawla
Mohali
Summary
- To achieve new heights trough new challenges in the organisation that offers opportunities to utilise my skills, creativity and commitment to perform work and eventually achieve excellence in the competitive world.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Telecaller cum Visa Counselor
Global Journey Overseas
Chandigarh
05.2025 - 10.2025
- Conducted outbound calls to clients for visa processing information.
- Assisted clients with application forms and required documentation.
- Maintained accurate records of client interactions and inquiries.
- Followed up with clients to ensure satisfaction and understanding of services.
- Utilized CRM software to track client communications and updates.
- Answered incoming calls from customers seeking assistance with product or service related issues.
- Managed multiple tasks simultaneously while maintaining focus on each individual caller.
- Generated new sales opportunities through direct telephone selling.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Assisted clients in understanding visa application procedures and requirements.
- Guided applicants through interview preparation and necessary paperwork.
- Provided personalized support to clients throughout the visa process.
- Verified documents such as passports, birth certificates, marriage certificates.
Process Associate
Knack Global Pvt Ltd
Mohali
09.2024 - 03.2025
- Completed day-to-day duties accurately and efficiently.
- Managed provider credentialing processes for healthcare professionals and facilities.
- Collaborated with internal teams to streamline credentialing workflows and procedures.
- Educated providers on credentialing requirements and processes effectively.
- Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
- Prepared correspondence for various departments concerning credentialing updates or requests for additional information.
- Provided support in responding to inquiries from external parties regarding credentialing information.
- Completed enrollments into Medicaid, Medicare and private insurance plans.
- Researched discrepancies between submitted provider data and verified sources when necessary.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Graphic Designer
Veer Enterprises
Ludhiana
01.2022 - 06.2024
- Developed graphics for social media channels to enhance engagement.
- Managed multiple design projects while meeting tight deadlines.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Selected colors and themes while adding functionality to create new designs.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters, and other promotional materials.
- Executed photo editing and manipulation tasks to enhance visual content.
- Provided creative direction and mentorship to junior design staff and interns.
- Determined size and layout of copy material and selected styles and size of fonts.
Education
B.Com -
Shree Atam Vallabh Jain College
Ludhiana 07.2020 - 05.2023
12th -
CBSE Board
Ludhiana 04.2019 - 03.2020
10th -
CBSE Board
Ludhiana 04.2016 - 03.2017
Skills
- Self-confidence & Patience
- Good Communication skills
- Ability to adapt to new culture and environment
- CRM software utilization
- Documentation verification
- Healthcare credentialing
- Logo design
- Adobe creative suite (photoshop, illustrator, dreamweaver)
- Designing pages
- Data visualization
Hobbies and Interests
- Listening to Music
- Traveling
Personal Information
Date of Birth: 09/29/01
Languages
English
Beginner
A1
Hindi
Beginner
A1
Punjabi
Beginner
A1
Timeline
Telecaller cum Visa Counselor
Global Journey Overseas
05.2025 - 10.2025
Process Associate
Knack Global Pvt Ltd
09.2024 - 03.2025
Graphic Designer
Veer Enterprises
01.2022 - 06.2024
B.Com -
Shree Atam Vallabh Jain College
07.2020 - 05.2023
12th -
CBSE Board
04.2019 - 03.2020
10th -
CBSE Board
04.2016 - 03.2017