Cricket
G NAVEEN KUMAR
Retail Branch Banking
Hyderabad
Summary
Results-driven banking professional with 6+ years of experience in branch operations, consumer banking, and compliance management. Proven expertise in teller authorization, CASA account processing, AML/KYC due diligence, and risk control. Skilled at streamlining operational workflows, ensuring regulatory compliance, and enhancing customer experience while driving branch profitability. Recognized for consistently achieving sales and business growth targets, mentoring high-performing teams, and leveraging Power BI and core banking systems (Finacle10X, Oracle, Salesforce CRM) to deliver actionable insights and improve decision-making. Adept at balancing operational efficiency with regulatory rigor in a fast-paced consumer banking environment.
Overview
6
6
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Teller Authorizer
HDFC Bank
Hyderabad
07.2023 - 07.2025
- - Authorized teller operations, ensuring 100% accuracy in cash management and compliance with RBI guidelines
- - Exceeded ₹2.5 crore fixed deposit mobilization target for 3 consecutive months; awarded TD Marathon Certificate
- - Conducted end-to-end KYC verification, re-KYC, and due diligence for CASA and corporate accounts
- - Received Certificate of Excellence for surpassing branch-level sales and service benchmarks
Deputy Branch Manager
ICICI Bank
Hyderabad
06.2019 - 06.2023
- - Managed branch operations, sales, and customer service to improve process efficiency and customer satisfaction
- - Pan-India awardee for demat and trading account openings; consistently recognized in life insurance sales
- - Ensured strict compliance with RBI, AML, and internal audit standards to reduce operational risk
- - Led and mentored sales teams, achieving over 100% of branch sales targets consistently
Education
MBA - Digital Marketing
Centurion University
Jatni, Khordha02.2019
B.Com - Bachelor in Commerce
D.R. Nayapalli College, Utkal University
Bhubaneshwar, Odisha05.2017
Skills
Client relationship management
Regulatory compliance in AML/KYC
Comprehensive due diligence
CASA account operations
Power BI proficiency
Proficient in Finacle 10X
Oracle software proficiency
Proficient in Salesforce CRM
Proficient in MS Office applications
Skilled in banking software
Certification
AML/KYC
Interests
Basketball
Road running
Timeline
Teller Authorizer
HDFC Bank
07.2023 - 07.2025
Deputy Branch Manager
ICICI Bank
06.2019 - 06.2023
MBA - Digital Marketing
Centurion University
B.Com - Bachelor in Commerce
D.R. Nayapalli College, Utkal University