GODA DEVI MANDAVA
London
Summary
Results-driven e-commerce and operations professional with expertise in managing multi-platform marketplaces such as TikTok Shop, Amazon, and eBay. Demonstrated success in driving revenue growth, optimizing operations, and enhancing customer satisfaction in dynamic environments.
Overview
2027
2027
years of professional experience
Work History
Dispatcher Coordinator
Klassic Wholesale
London
2025 - Current
- Manage TikTok Shop operations and overall marketplace performance
- Execute campaigns and promotions to drive revenue growth
- Optimise product listings to improve visibility and conversions
- Lead customer support and maintain high customer satisfaction
- Coordinate inventory, logistics, and order fulfilment
Dispatch Coordinator
Tamana Ltd
London
2024 - 2025
- Managed TikTok accounts, including listings, orders, and customer communication
- Provided customer support across Amazon and eBay
- Coordinated order fulfilment with warehouse and packing teams
- Maintained inventory accuracy across platforms
- Managed customer reviews and seller performance
Dispatch Coordinator
Kelly Communications
UK
2023 - 2024
- Assigned and managed daily routes for field engineers, enhancing operational efficiency.
- Monitored job progress to ensure adherence to project timelines.
- Communicated regularly with Facilities Manager and Area Operations Manager to address operational needs.
Education
Master of Science (MSc) - Computer Science
University of East London
London, UK01-2022
Skills
- E-commerce Operations Management
- Marketplace Management
- Product Listing Creation
- SEO
- Sales strategy
- Campaign Planning
- Pricing Strategy Optimization
- Inventory Management
- Demand Forecasting
- Order management
- Dispatch management
- Workflow Optimization
- KPI Tracking
- Performance Monitoring
- Data Analysis
- Reporting
- Cross-Functional Coordination
- Team Coordination
- Leadership
- Customer Support Management
- Review Management
- Satisfaction enhancement
- Reporting
Timeline
Dispatcher Coordinator
Klassic Wholesale
2025 - Current
Dispatch Coordinator
Tamana Ltd
2024 - 2025
Dispatch Coordinator
Kelly Communications
2023 - 2024
Master of Science (MSc) - Computer Science
University of East London