Godwin Xavier
Chennai
Summary
With 14 years of experience as a Delivery Manager have successfully led cross-functional teams in delivering high-quality projects on time within the allocated budget. Well-equipped to deliver exceptional results in challenging environments and play a strategic role in overseeing project portfolios, resource allocation, risk management, and ensuring alignment with organizational goals. Additionally, have 7 years of experience in internal auditing experience in compliance areas such as HIPAA, GLBA, ISO, SOC2, and HITRUST.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Delivery Manager
Zoho
05.2023 - Current
- Supervising multiple projects in real-time from inception to completion, ensuring that business objectives, client expectations, and quality standards are being met.
- Partnered with strategic alliances to drive a 23% increase in monthly revenue through collaborative projects.
- Designed upselling and cross-selling strategic plans targeting existing customers, resulting in a 37% boost in quarterly revenue.
- Guided the customer account management team to improve customer retention rates by 12%, which ultimately resulted in a 46% increase in the overall annual revenue.
Associate Manager
eNoah iSolution India PVT Limited
06.2017 - 07.2019
- Supervised multiple projects to ensure that the business requirements were being captured and implemented correctly.
- Conducted performance evaluations and provided constructive feedback to team members, leading to a 10% increase in overall team performance.
- Acted as a liaison between upper management and team members, ensuring clear communication and alignment with organizational goals.
- Developed and implemented training programs to enhance team members' skills and knowledge, resulting in a 15% increase in productivity.
Education
Master of Business Administration - MBA - Project Management
National Institute of Business Management (NIBM) Global
Bangalore07.2019
Bsc - Computer Science
Loyola College
Chennai07.2011
12th -
National Higher Secondary School
Chennai05.2008
Skills
- Project Management
- Communication
- Stake Holder Engagement
- Business Analysis
- Leadership
- Risk Management
- Resource Management
- Budget Allocation
- Strategic Planning
- Continuous Improvement
Certification
- Certified SAFe PM/PO
- Certified Scrum Master
- Certified Business Analyst
- Digital Marketing certified by Google
- Lean Six Sigma Black Belt
- Certified in HubSpot and Zoho Products
Timeline
Delivery Manager
Zoho
05.2023 - Current
Associate Manager
eNoah iSolution India PVT Limited
06.2017 - 07.2019
- Certified SAFe PM/PO
- Certified Scrum Master
- Certified Business Analyst
- Digital Marketing certified by Google
- Lean Six Sigma Black Belt
- Certified in HubSpot and Zoho Products
Master of Business Administration - MBA - Project Management
National Institute of Business Management (NIBM) Global
Bsc - Computer Science
Loyola College
12th -
National Higher Secondary School
Recommendations
- Sanjay Ramavat - Senior Manager, Having worked with Godwin for almost two years, I must say he is an excellent professional. I am impressed by his work ethic and communication skills. Plus, he easily adjusts to any given situation or business dynamics. But what makes him stand out is his willingness to help others. He's also an all-around great guy to work with! I highly recommend him to potential employers.
- Hemadri Venkatesan - Director of Operations, I wholeheartedly endorse Godwin Xavier as a truly exceptional professional who not only excels in his role but also inspires those around him to strive for excellence. His contributions have been instrumental in the success of our team, and I have no doubt that he will continue to achieve great things in his future endeavors.
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