Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gopi Anand

Chennai

Summary

Dynamic Branch Manager with a proven track record at Advanced Gro Hair & Glo Skin, excelling in sales strategy and client relationship management. Expert in implementing operational improvements and fostering strong team collaboration, resulting in enhanced revenue and customer satisfaction. Adept at navigating complex challenges while ensuring compliance and operational excellence. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Overview

5
5
years of professional experience

Work History

Branch Manager

Advanced Gro Hair & Glo Skin
Tiruchirappalli
06.2023 - 10.2024
  • Established strong working relationships with external partners, such as vendors and clients.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.
  • Planned work schedules to maintain adequate staffing levels.
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Participated in community events to promote brand awareness.
  • Designed sales and service strategies to improve revenue and retention.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Supported outside sales force in servicing and obtaining new business.

Branch Manager

Praba's Vcare Pvt Ltd
Nagercoil
01.2021 - 03.2023
  • Implemented technology solutions to improve clinic operations and patient care.
  • Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
  • Led staff meetings to communicate updates, gather feedback, and discuss strategies.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Ensured clinic compliance with federal, state, and local healthcare regulations.

Sales Manager

Visage Holding & Finance Pvt Ltd
Tiruchirappalli
12.2019 - 11.2020
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
  • Provided guidance on legal requirements related to consumer protection laws governing loan products.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

Education

B-Tech - Mechanical Engineering

Indian Institute of Integrated Science& Technology
Chennai
08-2019

High School Diploma -

Karthikeya Polytechnic College
Manapparai
08-2014

Skills

  • Sales strategy
  • Staff management
  • Client relationship management
  • Branch operations management
  • Staff training
  • Sales expertise
  • Multitasking Abilities
  • Sales professional
  • Business activity tracking
  • Strong team-builder

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Timeline

Branch Manager

Advanced Gro Hair & Glo Skin
06.2023 - 10.2024

Branch Manager

Praba's Vcare Pvt Ltd
01.2021 - 03.2023

Sales Manager

Visage Holding & Finance Pvt Ltd
12.2019 - 11.2020

B-Tech - Mechanical Engineering

Indian Institute of Integrated Science& Technology

High School Diploma -

Karthikeya Polytechnic College

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Gopi Anand