GOPINATH R
Senior Relationship Manager
Coimbatore
Summary
Dynamic Senior Relationship Manager at Ambal Nexa with a proven track record in sales management and customer engagement. Expert in building trust and loyalty, I consistently exceed client expectations while delivering comprehensive wealth management services. My strong public speaking skills and commitment to client satisfaction drive retention and enhance business development opportunities.
Overview
16
16
years of professional experience
5
5
Languages
Work History
Senior Relationship Manager
Ambal Nexa
02.2019 - 04.2025
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Collaborated with internal teams to deliver comprehensive wealth management services, maximizing client satisfaction and loyalty.
Service Advisor
Artemis Volvo Cars
08.2012 - 07.2019
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
Junior Service Advisor
Millineam Motors Skoda
10.2009 - 05.2019
- Maintained high customer satisfaction standards to meet or exceed targets.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Education
High School Diploma -
Narayana Guru Collage of Technology
Coimbatore06-2008
Skills
Sales management
Public speaking
Business development
Customer engagement
Timeline
Senior Relationship Manager
Ambal Nexa
02.2019 - 04.2025
Service Advisor
Artemis Volvo Cars
08.2012 - 07.2019
Junior Service Advisor
Millineam Motors Skoda
10.2009 - 05.2019
High School Diploma -
Narayana Guru Collage of Technology