Summary
Overview
Work History
Education
Skills
Software
Interests
Additional Information
Accomplishments
Timeline
DeliveryDriver
Gopinath S

Gopinath S

Sub Zonal Manager (LM Operation)
Trichy

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience
1
1
Language

Work History

Sub Zonal Manager

Shadowfax Technologies Pvt Ltd.
08.2023 - Current
  • Partner Hiring for Franchise Module.
  • Increase the Productivity & Reduce the Loss.
  • Cost Saving & Shipment Handling.
  • Follow the Clearance,FASR,FPSR,CS Escalation,FK CPD,COD,Inventory Audit.
  • Focus on Non Performing Centers give the Clear Visibility to Improving the Metrics.
  • Following the Hygiene Metrics (Fake Update, Fake Runsheet,Portal Update).
  • Center Visit to share the Observation to Improve our Performance.
  • Arrange the Daily call to Discuss with Challenges and Improvement plan.
  • Delivered prompt service to prioritize customer needs.

Station Manager (LM Operation)

Delhivery Limited.
06.2022 - 06.2023
  • Partner Hiring for Franchise Module.
  • Increase the Productivity & Reduce the Loss.
  • Cost Saving & Shipment Handling.
  • Follow the Clearance,FDDS,FDPS,FM Pickup,CS Escalation,CPD,COD,Inventory Audit.
  • Focus on Non Performing Centers give the Clear Visibility to Improving the Metrics.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Generated reports detailing findings and recommendations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Developed effective improvement plans in alignment with goals and specifications.

Team Leader (HUB & LH Operation)

Delhivery Limited
12.2019 - 05.2022


  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Maintained database systems to track and analyze operational data.
  • Vehicle Planing & Route Planing & Plan the Vehicle Utilization.
  • Material Handling & Prevent the Damages at inbound and outbound.
  • Maintain 5S & FLMS Audit / Inventory Audit.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Built strong relationships with customers through positive attitude and attentive response.

Team Leader (LM Operation)

Delhivery Pvt Ltd.
06.2017 - 12.2019
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.


Field Executive

Trinity Enterprises (SSN Logistics)
05.2016 - 06.2017
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Kept detailed records of completed or in-progress deliveries .
  • Delivered packages to customer doorsteps and business offices.
  • Maintain the Customer Experience.
  • Handle the Shipments carefully & EOD should be hanover the COD amount as per SOP.

Delivery Associate

Amazon Transport Pvt Ltd.
09.2014 - 05.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.

Own Business

Self Employee - Mobile Service Center - SS Mobiles
04.2011 - 04.2014

Education

Bachelor of Science - Computer Science And Programming

National College
Trichy
04.2001 -

High School Diploma -

St. Joseph Higher Secondary School
Punganur,Trichy.
04.2001 -

Skills

    Franchise & Partner Management

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Software

MS Office

Google Slide

Interests

Leading the Team

Decision Making & Problem Solving

Positive Attitude towards Working Environment

Quick Learner & Innovation

Hardware & Networking

Additional Information

Area Of Strength:


  • Anger Management.
  • Relationship Building.
  • Make a Comfortable Zone around.


Personal Details:


Father Name : Selvam J

Date of Birth : 01.07.1990

Nationality : Indian

Marital Status : Married

Accomplishments

    Working as a Station Manager in Delhivery Limited i had Closed 16 Franchise Prevent 0 Losses form our Company & without Security team Involvement.

Timeline

Sub Zonal Manager

Shadowfax Technologies Pvt Ltd.
08.2023 - Current

Station Manager (LM Operation)

Delhivery Limited.
06.2022 - 06.2023

Team Leader (HUB & LH Operation)

Delhivery Limited
12.2019 - 05.2022

Team Leader (LM Operation)

Delhivery Pvt Ltd.
06.2017 - 12.2019

Field Executive

Trinity Enterprises (SSN Logistics)
05.2016 - 06.2017

Delivery Associate

Amazon Transport Pvt Ltd.
09.2014 - 05.2016

Own Business

Self Employee - Mobile Service Center - SS Mobiles
04.2011 - 04.2014

Bachelor of Science - Computer Science And Programming

National College
04.2001 -

High School Diploma -

St. Joseph Higher Secondary School
04.2001 -

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Gopinath SSub Zonal Manager (LM Operation)