Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Timeline
Generic

Bhawana Jain

Human Resource Recruiter
Jaipur,Rajasthan

Summary

Multi-talented Senior Executive with 3 Years of knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Sr. Executive

MartOnline (SDAL Mart Pvt. Ltd.)
12.2021 - Current
  • Vendor managers research and find vendors based on criteria set by them and maintain good work relationships with them.
  • Leading the procurement team, the procurement manager is expected to look into requirements, select vendors, directly interact with them to negotiate about the quality and payments and look into the payments made.
  • Customer and Vendors document verification for loan agreement.
  • Communicate with clients either to request or to provide information regarding the compliance activities.
  • Justify decisions (approvals/rejections) and report on them.
  • Complete loan contracts and counsel clients on policies and restrictions
  • Maintain and update account records

Customer Service Executive

Deal Share
01.2021 - 11.2021
  • Streamlined communication channels for improved efficiency in handling customer concerns.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
  • B2B and B2C tele sales
  • Address Verification
  • Inbound and Outbound Calls
  • Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.

Education

Bachelor of Arts -

Kalinga University
Raipur, India
04.2001 -

No Degree - 12th

Shree Shyam Senior Secondary School
Tehsil Bhadra, Rajasthan
04.2001 -

No Degree - 10th

Nehru Modern Senior Secondary School
Tehsil Bhadra, Rajasthan
04.2001 -

Skills

    Operations Oversight

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Interests

Dance, Cricket, Video Games, Musics

Additional Information

  • Familiarity with computers and banking applications/software
  • Customer satisfaction orientation and sales competencies
  • Ability to work in a goal oriented environment
  • Excellent communication and interpersonal skills

Timeline

Sr. Executive

MartOnline (SDAL Mart Pvt. Ltd.)
12.2021 - Current

Customer Service Executive

Deal Share
01.2021 - 11.2021

Bachelor of Arts -

Kalinga University
04.2001 -

No Degree - 12th

Shree Shyam Senior Secondary School
04.2001 -

No Degree - 10th

Nehru Modern Senior Secondary School
04.2001 -

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