GOUSIYA SYED

Conduct outbound counseling calls to students and healthcare professionals regarding certification programs such as ATLS, BLS, ACLS, PALS, and PG in Pre-Hospital Care.
Manage, track, and update leads efficiently using CRM tools and Google Sheets.
Execute consistent follow-up strategies to convert prospects into successful enrollments.
Coordinate with IIHMR University for admissions into PG certification programs.
Collaborated with IIT Roorkee for executive programs in Digital Healthcare Transformation.
Collaborate with Rabindranath Tagore University for various healthcare programs.
Drive revenue generation by achieving enrollment and conversion targets.

• Led cross-functional teams to develop innovative training programs for diverse learners.
• Designed engaging online courses using advanced e-learning development tools and platforms.
• Collaborated with subject matter experts to create relevant and impactful learning content.

Act as a key point of contact for prospective students and parents interested in the school's educational programmes, courses, and services.

Build quality, trusting relationships with consumers to facilitate sales opportunities and grow shop profitability.

Build strong relationships with current and prospective students, parents and educational consultants.

Delivered exceptional customer service by promptly addressing inquiries and concerns.

Fostered a positive experience throughout student the admission process, guiding applicants and families effectively.

Cultivated trusting relationships with consumers, facilitating sales opportunities and enhancing shop profitability.

Updated activities in Salesforce to ensure accurate tracking of customer interactions.

Counselled students on interests, collected documents, evaluated profiles, suggested courses, shortlisted universities, followed up on offers, ensured compliance with GSR conditions, guided payment processes, provided OSHC and GIC advice, created visa accounts in GCkey and Immiportal, and offered visa guidance.

Engaged with universities and primary partners to facilitate application submissions.

Ensured students utilized IDP's essential services for academic success.

Updated activities in C4C to maintain accurate records and streamline processes.

Managed the entire process from admission receipt to students arriving at their university or college.

Making calls to the received leads, follow up with students until they get their Visa, and update the student activity on CRM daily basis.

Based on the student's interested course, shortlisting will be provided to the students.

Collecting all the required documents and sending those documents to the back-end team for the application process.

After receiving the offers, the student will be required to pay the tuition fee.

Guide the student regarding the interview process.

Getting students to arrange other financial documents.

Further visa processing information will be given to students, and they will be asked to arrange all the required documents as per the visa requirements.

Immigration knowledge on Canada, Australia, Germany, Hong Kong, Ireland, South Africa, Austria, etc.

Counseling the client based on their immigration needs.

Follow up with the client on a daily basis.

Update the client activity on CRM.

Cold calling and email marketing for prospective clients on a daily basis.

Researched immigration policies for various countries, including Canada, Australia, and Germany.

Counseled clients to address specific immigration needs and provide tailored solutions.

Followed up with clients daily to ensure satisfaction and address any concerns promptly.

Update the client activity on CRM.

Cold calling and email marketing for prospective clients on a daily basis.