Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Grace

NEW DELHI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Customer Support Executive

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NEW DELHI
02.2022 - 06.2023
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Strengthened customer retention by offering discount options.
  • Responded to customer concerns and implemented changes to accounts to resolve issues.
  • Answered customer inquiries via phone, email, and chat.

Education

Some College (No Degree) - 10th Passed

NIOS
Chumukedima Nagaland

12th Passed

NIOS
Chumukedima Nagaland

Skills

  • Order Fulfillment
  • Complaint Resolution
  • Direct Sales
  • Inbound and Outbound Calling
  • Customer Relations
  • Complaint Handling
  • Customer Service

Languages

English
First Language
Hindi
Intermediate
B1

Timeline

Customer Support Executive

Book2Save
02.2022 - 06.2023

12th Passed

NIOS

Some College (No Degree) - 10th Passed

NIOS
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