Priyanka Amol Kadam
Pimpri-Chinchwad
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Results-driven Operational Executive known for exceptional productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Possess key soft skills including communication, problem-solving, and adaptability which facilitate excellence in operational management.
Overview
6
6
years of professional experience
Work History
Customer Support Executive
KRSNAA DIAGNOSTICS
Pune
09.2023 - Current
- Provided detailed information about products and services.
- Assisted customers with product selection based on their individual needs and preferences.
Order Management Executive
Thyrocare Pvt. Ltd.
02.2021 - 08.2023
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Client Relationship Executive
Vodaphone Idea Ltd.
12.2019 - 06.2020
Backend officer (US health care process)
Hinduja Global Solution
10.2018 - 12.2019
- Responded promptly to customer inquiries or complaints in a polite manner.
Data Entry Officer
Siemens Pvt. Ltd.
10.2018 - 12.2019
- Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
Education
B.Sc. -
Balasaheb Desai Kolhapur, 2017
H.S.C -
S.M.R.K.M.M. Pune, 2014
S.S.C -
S.C.S.V. Pune, 2012
Skills
- Order Fulfillment
- Complaint resolution
- Cost-reduction strategies
- Quality Control
- Retail Operations Management
- Complaint Handling
- Order Processing
Languages
Marathi, Hindi, English
Languages
Marathi
First Language
Hindi
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Timeline
Customer Support Executive
KRSNAA DIAGNOSTICS
09.2023 - Current
Order Management Executive
Thyrocare Pvt. Ltd.
02.2021 - 08.2023
Client Relationship Executive
Vodaphone Idea Ltd.
12.2019 - 06.2020
Backend officer (US health care process)
Hinduja Global Solution
10.2018 - 12.2019
Data Entry Officer
Siemens Pvt. Ltd.
10.2018 - 12.2019
B.Sc. -
Balasaheb Desai Kolhapur, 2017
H.S.C -
S.M.R.K.M.M. Pune, 2014
S.S.C -
S.C.S.V. Pune, 2012
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