MIS | Data Analyst | Business Analyst | 11 Years Exp
Chennai
Summary
To excel in Data analytics and Business analytics in any industry by taking every day as a learning experience & opportunity for Personal & Organizational growth
Quote
Your future is Created By What
You Do today, Not Tomorrow
Robert T. Kiyosaki quotes
Overview
11
11
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Skills
Business Operations analysis
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Work History
Senior Executive
Sun Direct TV. Pvt. Ltd
Chennai
11.2016 - Current
Good knowledge of Marketing Operations, telecom & DTH business analysis, & other operations.
Prepare complete retention of relevant insights, analysis, and reasoning for forecast figures.
Prepare, formulate, maintain and support customer churn forecasts and revenue forecasts on annual and monthly basis by utilizing historical data, reports, and analysis.
Manage and monitor forecasts daily and distribute estimates internally in organization lading to discuss with management for churn increase/decrease.
Prepare detailed analysis of deactivated bucket /cohort analysis/base addition analysis for increases/decrease in customer Churn rate.
Manage and resolve escalation of customer complaints.
Identify major test scenarios for preparing & conducting the UAT while launching the new product and maintaining or updating databases, dashboards, systems, and methods.
Creating interactive PowerPoint presentations for Organizational Heads.
Demonstrated abilities in creating new analytical reports and improving efficiency and consistency of existing reports.
Generate and distribute management reports in accurate and timely manner.
Capable of understanding and implementing logic for ad-hoc analysis
Executive
Bharti Airtel Ltd
Chennai
09.2012 - 11.2016
Responsible for preparing reports and presentations for all operational reviews