Guneet Kaur
New Delhi
Summary
Seasoned Corporate Sales Manager with a proven track record in strategizing and implementing effective sales plans, driving revenue growth. Skilled in building and maintaining fruitful relationships with key clients. Known for crafting innovative solutions to complex business challenges, and contributing positively to overall team performance. Demonstrated ability to lead teams towards achieving organizational goals, underlying commitment to professional development and continuous learning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Corporate Sales Manager
Akiko Global Commercial Broker LLC
Dubai
01.2023 - Current
- Handling team of 70 agents for sales for reputable banks in the UAE.
- Recruited, trained, and managed a team of regional sales representatives.
- Managed customer relationships and identified new sales opportunities.
- Developed strategies to increase corporate sales revenue.
- Analyzed market trends, evaluated competitors' activities and developed pricing models.
Digital Sales Manager
Akiko Global Services Limited
New Delhi
07.2020 - 12.2022
- Handling team of 150 staff for sales for reputable banks in India.
- Created content for campaigns to promote products and services online.
- Developed and implemented effective digital sales strategies to increase customer base.
- Analyzed customer behavior data to identify trends, opportunities and risks in the market.
- Managed a team of digital sales representatives, providing training and guidance on best practices.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
HR Executive
Sustainable Concept Consultancy
London
05.2019 - 03.2020
- Developed and implemented HR policies, procedures, and processes to ensure compliance with employment regulations
- Conducted performance reviews for all employees on a yearly basis
- Managed employee relations issues such as grievances, disciplinary actions and terminations
- Drafted offer letters for new hires in line with company policy and procedure
- Created and maintained personnel records in accordance with legal requirements
- Assisted senior management with strategic planning initiatives related to talent acquisition
- Monitored performance management systems for effectiveness in assessing individual performance goals
Unit Manager
ICICI Prudential Life Insurance Company Limited
New Delhi
07.2018 - 01.2019
- Resolved complex customer service issues in a timely manner
- Maintained accurate records of employee attendance and leave requests
- Analyzed data to identify trends in customer needs or operational processes
- Evaluated existing procedures for potential improvements in efficiency or cost savings measures
- Implemented new technologies to streamline workflow processes within the unit
- Ensured that the unit was compliant with safety standards and protocols set by the organization
- Developed innovative solutions for challenging tasks or projects assigned by upper management
Office Manager
Dream scene Events and Travels
New Delhi
05.2017 - 10.2017
- Developed and implemented office policies and procedures
- Assisted with the preparation of budgets, forecasts and financial statements
- Supervised staff members, organized schedules and delegated tasks
- Ordered supplies and equipment to maintain adequate inventory levels
- Maintained filing system for records, correspondence and other documents
- Coordinated meetings, conferences, travel arrangements and department activities.Created spreadsheets in Excel to track data such as vacation requests, sick days
- Processed payroll accurately ensuring all employees were paid on time
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information
Education
Master of Human Resources Management - Human Resources Management
University of Westminster
London, United Kingdom03.2020
Bachelor of Arts - Office Management
University of Delhi
New Delhi, India05.2018
High School Diploma -
St. Mark's Girls Sr. Sec. School
New Delhi, India03.2018
Skills
- Microsoft Office and DocuSign
- Human Resources Operations
- Training development
- Sales Reporting
- Staff Management
- Product Demonstration
- Corporate sales planning
- Sales call management
- Sales Analysis
Certification
- Certification for Best Volunteer Award from Ministry of Human Resource Development, Government of India under Digital Financial Literacy Campaign.
- Certification in Digital Marketing from Google.
- Certification in Project management from Google.
Accomplishments
- Vice President, Abheesht- Dramatics Society for the year 2015-2016. Bhagini Nivedita College, University of Delhi, India.
- President, Abheesht- Dramatics Society for the year 2016-2017. Bhagini Nivedita College, University of Delhi, India.
- President, Abheesht- Dramatics Society for the year 2017-2018. Bhagini Nivedita College, University of Delhi, India.
- Student coordinator, National Social Scheme (NSS) for the year 2016-2017. Bhagini Nivedita College, University of Delhi, India.
- Student coordinator, National Social Scheme (NSS) for the year 2017-2018. Bhagini Nivedita College, University of Delhi, India.
- Vice President, Indian National Students Association Society, University of Westminster, London, United Kingdom.
References
References available upon request.
Timeline
Corporate Sales Manager
Akiko Global Commercial Broker LLC
01.2023 - Current
Digital Sales Manager
Akiko Global Services Limited
07.2020 - 12.2022
HR Executive
Sustainable Concept Consultancy
05.2019 - 03.2020
Unit Manager
ICICI Prudential Life Insurance Company Limited
07.2018 - 01.2019
Office Manager
Dream scene Events and Travels
05.2017 - 10.2017
- Certification for Best Volunteer Award from Ministry of Human Resource Development, Government of India under Digital Financial Literacy Campaign.
- Certification in Digital Marketing from Google.
- Certification in Project management from Google.
Master of Human Resources Management - Human Resources Management
University of Westminster
Bachelor of Arts - Office Management
University of Delhi
High School Diploma -
St. Mark's Girls Sr. Sec. School
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