Summary
Overview
Skills
Certification
Work History
Education
Languages
Work Availability
Timeline
Complete Address.
Hobbies and interests
Hi, I’m

Gurpreet Singh Gill

Amritsar
Gurpreet Singh Gill

Summary

Dynamic Customer Support and Sales Person with a proven track record, excelling in business development and key account management. Expert in driving sales growth and enhancing customer satisfaction through strategic negotiation and relationship building. Adept at leading teams to exceed targets while implementing effective operational strategies for improved efficiency.

Overview

15
years of professional experience
1
Certificate

Skills

  • Cluster head and business development
  • Marketing and strategy
  • Key account management
  • Customer service and support
  • Event planning and relationship building
  • Negotiation and client relations
  • Customer relationship management
  • Team management
  • Post-sale support
  • Operations management
  • Cross-functional coordination
  • Revenue growth
  • Team building
  • Negotiation and conflict resolution
  • Relationship building
  • Complex Problem-solving

Certification

1: McKinsey.org Forward Program from McKinsey & Company.

2: ChatGPT for Beginners.

3: Introduction to Digital Marketing.

4: Getting Started with Gemini.

5: Chatgpt for Marketing.

6: Digital Marketing Framework.

7: Digital Marketing Strategy.

8: Generative AI: Prompt Engg. Basics.

9: Jira Project Management.

10: Data Visualization with PowerBI.

11: Data Analytics Using ChatGPT with excel and Python.

Work History

Extramarks Education India Pvt Ltd
Amritsar

Cluster Manager
11.2024 - Current

Job overview

  • Monitoring and supporting team progress towards the achievement of targets.
  • Identifying new business opportunities through market research, industry trends, and competitive analysis.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Conducted regular meetings with staff to review progress, discuss challenges and identify areas for improvement.

Benesse India Pvt Ltd
Amritsar

Manager Program Team
06.2024 - 11.2024

Job overview

  • Managed entire sales cycle from lead generation to negotiation and deal closure.
  • Provided post-sale support and training to clients for improved product utilization.
  • Drove business growth through direct school meetings and collaboration with channel partners.
  • Developed and implemented a customer service excellence program to enhance satisfaction.

Teachmint Technologies Pvt Ltd
Amritsar

Cluster Head- Key Accounts
10.2021 - 02.2024

Job overview

  • Managed team of Key Account Managers for renewals and collections.
  • Increased sales revenue and margins with existing clients and new accounts in designated territory.
  • Maintained regular reports and post-call notes to facilitate communication.
  • Trained staff on program usage to enhance operational efficiency.

Lead School (Leadership Boulevard Pvt Ltd)
Amritsar

Area Manager
05.2019 - 10.2021

Job overview

  • Increased sales revenue and margins with existing clients and new accounts in designated territory.
  • Maintained regular reporting and documented post-call notes with clients.
  • Trained staff to enhance program usage through effective training sessions.

Cybernetyx Technik Pvt Ltd.
Amritsar

Senior Territory Manager
09.2018 - 05.2019

Job overview

  • Secured deals through channel partners to expand market reach.
  • Analyzed market trends and competitor activities to refine sales strategies.
  • Collaborated with educational institutions to enhance channel sales initiatives.
  • Cultivated strong relationships with key clients, boosting loyalty and repeat business.

Pearson Education Services
Deheradun

Senior Territory Manager
09.2017 - 08.2018

Job overview

  • Collaborated with MyPedia Division to drive curriculum sales initiatives.
  • Executed cold calls, negotiations, and program implementation processes.
  • Managed after-sales services to enhance client relationships and ensure timely collections.
  • Organized marketing events to promote curriculum offerings and engage potential clients.

Next Education India Pvt Ltd
Amritsar

Area Manager - Marketing
03.2014 - 08.2017

Job overview

  • Generated sales leads and nurtured them towards conversion.
  • Promoted exceptional customer service by resolving conflicts promptly.
  • Developed and implemented operational procedures to enhance efficiency and lower costs.
  • Trained and coached employees to exceed target KPIs consistently.

Arena Animation
Amritsar

Business Manager
01.2010 - 03.2014

Job overview

  • Conduct school and college visits for seminar presentations, data collection, awareness creation regarding institute offerings, course details, and enrollment checks to develop advertisement and marketing strategies

Education

National Institute of Management (NIM)

G. D. B. A. from Business Administration

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cluster Manager

Extramarks Education India Pvt Ltd
11.2024 - Current

Manager Program Team

Benesse India Pvt Ltd
06.2024 - 11.2024

Cluster Head- Key Accounts

Teachmint Technologies Pvt Ltd
10.2021 - 02.2024

Area Manager

Lead School (Leadership Boulevard Pvt Ltd)
05.2019 - 10.2021

Senior Territory Manager

Cybernetyx Technik Pvt Ltd.
09.2018 - 05.2019

Senior Territory Manager

Pearson Education Services
09.2017 - 08.2018

Area Manager - Marketing

Next Education India Pvt Ltd
03.2014 - 08.2017

Business Manager

Arena Animation
01.2010 - 03.2014

National Institute of Management (NIM)

G. D. B. A. from Business Administration

Complete Address.

House No 21, Hari Singh Avenue, Tarn Taran Road, Amritsar. 143001

LandMark: Opp Dera Baba Bhuri Wala. 

Hobbies and interests

  • Listening to Audible and audiobooks
  • Shopping for electronics and gadgets

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Gurpreet Singh Gill