Hari Baskar S
Trichy
Summary
With over 8 years at South Tourism(Unit of Cholan Tours Pvt Ltd) as Deputy Manager in B2B Sales, I've mastered customer service and team management, leading to significant performance improvements and project deliveries in the millions. My adaptability and strategic cost analysis skills have consistently enhanced client satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Deputy Manager – B2B Sales (Tourism)
South Tourism(Unit of Cholan Tours Pvt Ltd)
Trichy
02.2013 - 11.2024
- Deputy Manager – B2B Sales (Tourism) for last 8Years covering South Indian states
- Negotiating the best rates with rental companies, tour guides.
- Monitored daily operations and ensured compliance with company policies and regulations.
- Coordinated with other departments to ensure smooth functioning of activities.
- Assisted in recruitment, selection, training, and development of employees.
- It is my Responsibility to answer all the queries and issues raised through email, Phone Calls, Messages and get them Addressed with full Satisfaction of Clients with-in Service Level Agreement
- Arranging Client related information and planning the suitable arrangements that fits exactly and meet their Standards
- Always ensuring the package that Covers A to Z is cost effective in line with the Client Budget
- Alongside, it is the role of mine of Choosing most secured Hotel, Ambience to give them a pleasant feel and the Right time to travel Considering the Safety
- Delivered and Yielded Projects in Millions for the Company
- Good Communication with writing skills in English
Education
High School Diploma -
Shivani Polytechnic College
Trichy 10-2008
Bachelor in Engineering - Computer Science
Anna University
TrichySkills
- Customer service
- Team management
- Handling B2B Agents
- Transport quotations
- Cost analysis and savings
- Performance improvements
- Sales monitoring
- Closing oversight
- Decision-making
- Adaptability and flexibility
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Otherstrongpoints
- Delivered and yielded projects in millions for the company.
- Good communication with writing skills in English.
Affiliations
- Helped in Designing software for sales for our internal sales works.
- Designed fixed products for B2B Agents
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Deputy Manager – B2B Sales (Tourism)
South Tourism(Unit of Cholan Tours Pvt Ltd)
02.2013 - 11.2024
High School Diploma -
Shivani Polytechnic College
Bachelor in Engineering - Computer Science
Anna University
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