Harihar Nanda
Bhubaneswar
Summary
Dynamic sales leader with a proven track record at Torus Wealth, excelling in client relationship management and sales strategy development. Adept at cross-functional collaboration, I drive client satisfaction and loyalty through tailored solutions and market analysis, consistently enhancing service delivery and achieving business objectives.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Associate Director of Sales
Torus wealth
Bhubaneswar
01.2025 - Current
- Developed client relationships through targeted outreach and effective communication.
- Collaborated with cross-functional teams to create sales strategies and promotional materials.
- Managed client accounts, ensuring timely responses to inquiries and requests.
Branch Head
Reliance securities ltd
Bhubaneswar
07.2023 - 12.2024
- Managed a team of financial advisors to enhance customer service and support.
- Analyzed market trends to guide investment strategies for clients.
- Developed strong client relationships through effective communication and follow-up.
- Oversaw daily branch activities to maintain a smooth workflow and efficiency.
- Facilitated regular team meetings to discuss performance and address challenges.
- Provided guidance and support to subordinate employees as needed.
- Implemented training programs for new staff on company policies and systems.
Branch Manager
Iifl securities Ltd
Cuttacks
10.2022 - 07.2023
- Led team meetings to discuss performance and address customer concerns.
- Cultivated relationships with clients to foster trust and loyalty in services offered.
- Managed staff scheduling, hiring and training processes.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Developed strategies to increase customer satisfaction and loyalty.
- Trained staff on financial products and customer service standards.
Assistant Manager
Axis securities Ltd
Bhubaneswar
07.2020 - 09.2022
- Managed client inquiries and provided timely solutions for service issues.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Deputy Manager
Kotak securities ltd
Berhampur
04.2017 - 07.2020
- Managed client relationships to enhance service delivery and satisfaction.
- Conducted market analysis to inform investment strategies and recommendations.
- Reviewed client accounts regularly to identify opportunities for upselling services.
- Prepared monthly progress reports detailing achievements against set targets.
- Worked closely with customers to understand needs and resolve diverse issues.
Manager
Monarch networth capital ltd
Bhubaneswar
08.2013 - 08.2016
- Coordinated client meetings to discuss investment opportunities and portfolio management.
- Facilitated cross-department collaboration to enhance service delivery for clients.
- Oversaw client relationship management to ensure high satisfaction levels.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Relationship Manager
Reliance money
Puri
06.2011 - 07.2013
- Cultivated strong client relationships through regular communication and follow-ups.
- Collaborated with cross-functional teams to address client concerns promptly.
- Developed tailored solutions to meet diverse client needs effectively.
Education
Bachelor of Arts -
Utkal University
Puri 05.2005 - 03.2008
Skills
- Client relationship management
- Sales strategy development
- Cross-functional collaboration
- Market analysis
Timeline
Associate Director of Sales
Torus wealth
01.2025 - Current
Branch Head
Reliance securities ltd
07.2023 - 12.2024
Branch Manager
Iifl securities Ltd
10.2022 - 07.2023
Assistant Manager
Axis securities Ltd
07.2020 - 09.2022
Deputy Manager
Kotak securities ltd
04.2017 - 07.2020
Manager
Monarch networth capital ltd
08.2013 - 08.2016
Relationship Manager
Reliance money
06.2011 - 07.2013
Bachelor of Arts -
Utkal University
05.2005 - 03.2008