Summary

Overview

Work History

Education

Skills

Tools

Timeline

Harish Kemkar

Pune

Summary

Senior Support Engineer (SRE) with a strong background in supporting business critical applications in the BFSI domain. Skilled in providing IT support, creating monitoring solutions, and developing automation tools. Excellent communicator with a passion for technology, strong analytical skills, and the ability to thrive under pressure. Proficient in supporting applications hosted on cloud infrastructure.

Overview

13

13

years of professional experience

4

4

years of post-secondary education

Work History

Senior Manager

Morgan Stanley

Mumbai

11.2020 - Current

Project: Liquidity Risk Management Ops
Owned and drove strategic initiatives to improve service quality and cost efficiency
Identified areas for automation and created automated solutions to reduce manual efforts
Led an automation project to implement data quality checks and streamline escalation to upstream systems.

Associate

Deutsche Bank of India

Pune

10.2017 - 11.2020

Project: Pre-rebal File Processing (Python)
Automated the daily processing of index rebalance data
Developed a Python-based GUI tool to automate the workflow, including quality checks, data transformation, and reconciliation after index rebalance
Streamlined the BAU activity, reducing production issues and improving efficiency.

Associate

Deutsche Bank of India

Pune

10.2017 - 11.2020

Project: Index Production Management
Utilized automation tools to reduce production host logins and improve efficiency
Established team objectives and drove performance improvements
Interacted with infrastructure, release management, change management, QA, DBA, and application teams to ensure smooth operations of critical applications
Acted as the first point of contact for escalations from customers and development teams
Resolved technical issues across multiple systems and applications for customers and end-users across EMEA time zones
Developed support documentation to empower users and enable self-resolution of common questions.

Assistant Consultant

TCS

pune

01.2012 - 01.2017

Project: IR Production Management, Client: Morgan Stanley
Ensured smooth functioning of front office trading applications, especially during critical business events
Managed new trader onboarding process independently
Worked on resolving issues related to market connectivity
Supervised the daily activities of offshore application support teams
Resolved production problems, met support service level agreements, and participated in stability initiatives.
Provided front office support to interest rate Desk in London

Analyst

Cognizant Technology Solutions

Pune

04.2010 - 07.2012

Project: LBG Debt Management, Client: LBG, Halifax Bank
Implemented enhancements and provided support during system testing
Managed the change management process independently
Provided technical support during the integration phase of applications and prepared root cause analysis for problems.

Education

Bachelor of Engineering - Information Technology

RGTU

01.2005 - 04.2009

Skills

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Tools

· Red Hat Open Shift

· Geneos

· Splunk

Timeline

Senior Manager - Morgan Stanley

11.2020 - Current

Associate - Deutsche Bank of India

10.2017 - 11.2020

Associate - Deutsche Bank of India

10.2017 - 11.2020

Assistant Consultant - TCS

01.2012 - 01.2017

Analyst - Cognizant Technology Solutions

04.2010 - 07.2012

RGTU - Bachelor of Engineering, Information Technology

01.2005 - 04.2009