Harish Kemkar
Pune
Summary
Senior Support Engineer (SRE) with a strong background in supporting business critical applications in the BFSI domain. Skilled in providing IT support, creating monitoring solutions, and developing automation tools. Excellent communicator with a passion for technology, strong analytical skills, and the ability to thrive under pressure. Proficient in supporting applications hosted on cloud infrastructure.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Senior Manager
Morgan Stanley
Mumbai
11.2020 - Current
- Project: Liquidity Risk Management Ops
- Owned and drove strategic initiatives to improve service quality and cost efficiency
- Identified areas for automation and created automated solutions to reduce manual efforts
- Led an automation project to implement data quality checks and streamline escalation to upstream systems.
Associate
Deutsche Bank of India
Pune
10.2017 - 11.2020
- Project: Pre-rebal File Processing (Python)
- Automated the daily processing of index rebalance data
- Developed a Python-based GUI tool to automate the workflow, including quality checks, data transformation, and reconciliation after index rebalance
- Streamlined the BAU activity, reducing production issues and improving efficiency.
Associate
Deutsche Bank of India
Pune
10.2017 - 11.2020
- Project: Index Production Management
- Utilized automation tools to reduce production host logins and improve efficiency
- Established team objectives and drove performance improvements
- Interacted with infrastructure, release management, change management, QA, DBA, and application teams to ensure smooth operations of critical applications
- Acted as the first point of contact for escalations from customers and development teams
- Resolved technical issues across multiple systems and applications for customers and end-users across EMEA time zones
- Developed support documentation to empower users and enable self-resolution of common questions.
Assistant Consultant
TCS
pune
01.2012 - 01.2017
- Project: IR Production Management, Client: Morgan Stanley
- Ensured smooth functioning of front office trading applications, especially during critical business events
- Managed new trader onboarding process independently
- Worked on resolving issues related to market connectivity
- Supervised the daily activities of offshore application support teams
- Resolved production problems, met support service level agreements, and participated in stability initiatives.
- Provided front office support to interest rate Desk in London
Analyst
Cognizant Technology Solutions
Pune
04.2010 - 07.2012
- Project: LBG Debt Management, Client: LBG, Halifax Bank
- Implemented enhancements and provided support during system testing
- Managed the change management process independently
- Provided technical support during the integration phase of applications and prepared root cause analysis for problems.
Education
Bachelor of Engineering - Information Technology
01.2005 - 04.2009
Skills
UnixPythonSQLShell ScriptingITILDisaster Recovery PlanningProblem ManagementIncident Management
UNix
Python
SQL
Shell Scripting
ITIL
Disaster recovery planning
Problem Management
Tools
· Red Hat Open Shift
· Geneos
· Splunk
Timeline
Senior Manager - Morgan Stanley
11.2020 - Current
Associate - Deutsche Bank of India
10.2017 - 11.2020
Associate - Deutsche Bank of India
10.2017 - 11.2020
Assistant Consultant - TCS
01.2012 - 01.2017
Analyst - Cognizant Technology Solutions
04.2010 - 07.2012
RGTU - Bachelor of Engineering, Information Technology
01.2005 - 04.2009