HARISH N
Chennai
Summary
Dynamic System Administrator with proven expertise at IITM Madras, excelling in data recovery and network security. Adept at troubleshooting complex issues and implementing tools, ensuring optimal system performance. Recognized for enhancing user support and fostering team collaboration, driving efficiency in IT operations. Proficient in BitLocker encryption and network configuration.
Overview
2
2
years of professional experience
Work History
System Administrator
IITM MADRAS , ICSR
CHENNAI
08.2025 - Current
- Configured and maintained network devices, ensuring optimal performance and security.
- Monitored server health, proactively identifying vulnerabilities to strengthen system security.
- Diagnosed and resolved server issues to maintain optimal performance.
- Managed system backups and data recovery processes for critical applications.
- Assisted in the deployment of new server technologies and solutions.
- Assisted in implementing security protocols, contributing to improved network integrity.
- Monitored network traffic to identify and resolve issues proactively.
- Provided technical support to users, resolving hardware and software issues promptly.
- Documented IT procedures and system configurations, enhancing team efficiency and knowledge sharing.
Resident engineer
IMPACT INFOTECH PVT LTD
08.2024 - Current
- Managed domain user access in shared folders, ensuring appropriate permissions and security compliance.
- Implemented BitLocker Drive Encryption to secure sensitive data on devices.
- Executed BitLocker drive encryption to enhance data security and resolved related technical issues.
- SIEM (Security Information and Event Management) Tool: Sentinel On Av, DLP, Zscaler
- Zscaler (Troubleshoot, Creating and Modifying URL, Traffic Forwarding)
- Sentinel One (Troubleshooting, Incident Monitoring, USB Port allowing)
- McAfee ePO console (Trellix)- first level Troubleshooting and Encryption
- Resolved network connectivity issues, configured network settings, and secured connections to maintain operational integrity.
IT support engineer
MIBS
04.2024 - 07.2024
- Tech support (Incident and Service request)
- Outlook and teams Configuration and troubleshooting
- Basic troubleshooting in printer and networking
- Assembling & Configuring of Hardware
- Demonstrated foundational knowledge in Copilot, Office 365, and MySQL.
- Assisted participants with technical issues during virtual conferences to enhance user experience.
- Conducted system tests to validate performance and reliability of IT systems.
- Supported implementation of system upgrades and enhancements efficiently.
- Led training sessions to share knowledge and improve team competencies.
Education
SSLC -
New Prince Matriculation Higher Secondary School
Chennai, Tamilnadu05-2018
HSC -
New prince matriculation higher secondary school
Chennai, Tamilnadu01.2020
BCA -
Guru Nanak College
chennai01.2023
Master of Computer Applications - Computer Applications Development
SRM University
Kattangular01-2026
Skills
- System administration
- Tech support (Incident and Service request)
- Assembling & Configuring of Hardware
- Windows operating systems
- Linux
- Network connectivity troubleshooting
- Configure network settings
- Secure connections
- Printer and network troubleshooting
- Sentinel One support
- McAfee ePO troubleshooting
- Zscaler
- Zscaler configuration and troubleshooting
- SIEM (Security Information and Event Management) Tool: Sentinel On Av
- BitLocker Drive Encryption
- Data recovery
- Server migration
- UEM compliance analysis
- Outlook and Teams support
Roles And Responsibilities
- Ensure the domain users in shared folders and remove the other users.
- Bitlocker Drive encryption and basic troubleshooting.
- Install and configure IT software, configure the assets for project.
- SIEM (Security Information and Event Management) Tool: Sentinel On Av, DLP, Zscaler
- Zscaler (Troubleshoot, Creating and Modifying URL, Traffic Forwarding)
- Sentinel One (Troubleshooting, Incident Monitoring, USB Port allowing)
- Analyzing Daily UEM (Unified Endpoint Management) Compliance
- McAfee ePO console (Trellix) - first level Troubleshooting and Encryption
- BitLocker Drive Encryption
- Troubleshoot and resolve network connectivity issues, configure network settings, and ensure secure connections.
Timeline
System Administrator
IITM MADRAS , ICSR
08.2025 - Current
Resident engineer
IMPACT INFOTECH PVT LTD
08.2024 - Current
IT support engineer
MIBS
04.2024 - 07.2024
SSLC -
New Prince Matriculation Higher Secondary School
HSC -
New prince matriculation higher secondary school
BCA -
Guru Nanak College
Master of Computer Applications - Computer Applications Development
SRM University